Joakim Thörn Email & Phone Number

Imagine arriving in Sweden and feeling instantly at home. At Guestly Homes, we go beyond just accommodations. We redefine corporate housing, offering the future of living for employees travelling to Sweden. Our mission is to provide a seamless, comfortable, and digitally-driven stay that feels like home, no matter how far you are.✨ Exceptional Care and Personalized Service: Corporate travellers need more than a place to stay; they need a sanctuary to relax and recharge. Our team anticipates your needs, tailoring each stay to your preferences with personalized amenities and 24/7 support.💻 Homely and Digital-First Approach: Imagine effortless booking and check-ins. Our digital-first platform lets you easily manage your stay, offering virtual concierge services and smart home integrations.🏡 Warm and Welcoming Surroundings: Picture yourself in a warm, stylishly furnished space with all the comforts of home. Our environments enhance productivity and well-being, making focusing on work and enjoying downtime easier.💪 Holistic Approach to Well-Being: We believe in a balanced lifestyle. Enjoy free 24/7 gym memberships and access to healthy food options designed to boost performance and well-being. We focus on providing a stay that nurtures body, mind, and spirit.🌿 Commitment to Sustainability: Stay in a place that aligns with Sweden’s sustainability goals. We incorporate eco-friendly practices, from energy-efficient appliances to sustainable materials, reducing our footprint.🌟 Redefining Your Sweden Travel Experience: We transform business trips into memorable experiences. Combining exceptional hospitality with innovative technology and a passion for guest satisfaction, we set the new standard for corporate housing in Sweden. We’re not just providing “roofs and beds”; we’re offering a new way to live and work while travelling.Experience Sweden in a way that goes beyond expectations with a partner dedicated to making your stay unforgettable. Welcome ❤️

Stockholm, Sweden

I help organisations and companies to create amazing employee- and customer experiences - And make the world a little bit happier.I support the transformation to become more customer-centric, with an outside- and in perspective, a standpoint that makes the difference. We execute on your CX Strategy with programs for Customer and Employee Journey mapping and Voice of the Customer- and Employee with NPS2 in real time.Quantifiable effects arising with us are:- Increased happiness among employees and customers- Increased customer loyalty- Increased sales- Increased efficiency- Increasing CLV (Customer-Lifetime-Value)- Reduced churn (Customer-at-Risk)- Increased recommendation factor (NPS)- Increased shareholder valueOur method for creating direct, quantifiable values will execute on a program of customer centricity, containing seven disciplines based on the most recent research.We help you to see the big picture through the ecosystem for the employee- and customer experiences with Customer Journey Mapping and Voice-of-the-Customer & Employee programs with more engagement as outcome value.It creates greater understanding among all employees and provides insights into a learning loop. With a strong feeling of participation, ownership and continuous improvement with direct effect.We empower the people

Stockholm, Sweden

We increase the impact and visibility of Customer Experience professionals, facilitate effective member-to-member sharing, and establish respected standards. http://cxpa.org

Stockholm, Sweden

Experia Summit is a unique, one-of-a-kind virtual event where Experience Management thought leaders come together to share their most-impactful insights on the disciplines of customer experience, employee experience, product experience, brand experience, culture, and leadership.Experia Summit is a living, breathing platform - an ecosystem of knowledge - through which we connect thought leaders in all of these disciplines with an audience trying to achieve people-centric business outcomes. Welcome to get your FREE ticket today to the world's first virtual Experience Management event. Grab your ticket here: https://experiasummit.com

Stockholm, Sverige

London, England, Storbritannien Och Nordirland

Stockholm, Sverige

Emotions in Business is a live stream podinar where I and Alexander Slotte, founder and CEO of Top Of Heart interview interesting guests about how successful companies make a difference with customer-, employee-, product- and brand experiences as the ultimate differentiator. Emotions in Business is like a podcast and a webinar at once. Highly interactive for maximum dialogue and knowledge transfer. If you have a camera and mic, you can become an invitation directly in live broadcast and share your insights and your knowledge.Book your free seat today!See you on the insideLink to episodes and notification: https://www.crowdcast.io/emotions-in-business

Stockholm, Sweden

OverviewGM Gradén Mattsson was founded in 1997 and is still owned by the founders Ulrika Gradén and Maria Mattsson. The Group currently has 180 employees and consists of three companies (one pending). The total turnover for 2011 was about 63 million. Main activitiesGM is working with Co-sourcing for client meetings remotely. We run, together with our customers, sales and service organizations with the ambition to be as close to market and customer as possible. We work in long-term relationships which we build the future of organizations, focusing on wealthy people who through their passion and knowledge, creates actively engaged customers who spread good reputation of our clients' brands. The subsidiary GM Direct communication is specifically targeting insurance intermediaries. The company staffs If Insurance's sales centers in five locations in Sweden and, together with If responsibility for the results and progress. CompetenceGM has also been engaged in building and managing sales and service organizations in order to give our clients more and more committed and engaged customers. We build our team to the customer's needs and challenges.

Stockholm

Qualitycoach helps businesses and organizations to build greater loyalty and engagement among employees and customers. With over thirty years of combined experience in customer service & loyalty, sales and leadership we create value that can be directly quantified in measurable metrics for the business. We are very passionate about the idea that people influence people, and that it is through shared values, conversation and dialogue that attitudes and behaviors can seriously change. We believe in personal influence with strong leadership as a key to success in communication. Large customer focus from "out to in", structure and culture are the basics that we always assume. We started in November 2008 and our workplace is the Nordic region.

Stockholm

Bright was founded in 2000. Since then over 1,000 contact centre reviews have been carried out and millions of clients’ customers have been surveyed. Based on this we know what it takes to become a best in class customer service operation and have perfected our tools to help clients achieve this.The Bright Suite analyses and benchmark key performance indicators of contact centres in all sectors. Main areas covered are:- Performance- Customer satisfaction- Employee engagementThe results form a platform for participants’ target setting and improvement plans. The end goal is to significantly improve our clients’ competitive edge, at the same time as we improve overall customer and staff satisfaction.

Piteå

People, advanced telecommunications and deep integration into the customer's IT systems and processes are three main components of YouCalls outsoursed businessvalue. A combination of expertise, service and advanced it allows the company to provide services of great value to companies and municipalities, government agencies and counties. Customers do not invest in expensive equipment. Suffice it to connect to YouCalls attendant or customer service functions.

Stockholm, Sverige

Itrim is a Swedish network within exercise and weight loss that won't let you out of its sight until you are at the weight you are most comfortable with. Itrim is expanding in three continents right now where US and China has the fastest growth.A scientific study of Itrim's weight loss results shows that members on average lose 10.8 kg (23.8 lbs) with a waistline reduction of 11.8 cm (4.65 in) during the first 12 weeks. This result lasts even after an entire year. That makes Itrim's program a world leader in sustainable weight loss.We follow your progress personally and give you support and guidance the whole way. We contribute with great personal commitment and appeal to women and men of all ages who want to live a healthier life.

Huskvarna

EVRY is one of the leading IT services and software providers in the Nordic region and has more than 10,000 customers across the private and public sectors. Every day more than five million people in the Nordic region use solutions delivered by EVRY. Through its strong local presence and in-depth technological and commercial insight, EVRY is a driving force for innovation and modernisation at its customers. EVRY reported turnover of NOK 12.2 billion in 2016 and has 8,500 employees across nine countries. EVRY headquarters are located at Fornebu just outside Oslo, and the company is listed on Oslo stock exchange.

Västerås

Co-founder, CEO