Joan A. Email & Phone Number

Federal Capital Territory, Nigeria

Remote

In my role as a Data Analyst at 10Alytics, I collaborated with clients to simplify and analyze complex datasets, transforming them into actionable insights that directly supported strategic business objectives. I applied a systematic approach to data cleaning, analysis, and visualization, using tools such as Microsoft SQL Server and Tableau to ensure data accuracy and usability. My strong background in Requirements Analysis enabled me to tailor insights to meet client-specific needs, making the… Show more In my role as a Data Analyst at 10Alytics, I collaborated with clients to simplify and analyze complex datasets, transforming them into actionable insights that directly supported strategic business objectives. I applied a systematic approach to data cleaning, analysis, and visualization, using tools such as Microsoft SQL Server and Tableau to ensure data accuracy and usability. My strong background in Requirements Analysis enabled me to tailor insights to meet client-specific needs, making the data both actionable and impactful.Key Achievements & Responsibilities:Enhanced Data Quality: Streamlined data cleaning processes, reducing errors by over 25% and improving overall data integrity.Exploratory Data Analysis (EDA): Conducted in-depth analysis to identify key trends and actionable insights, leading to a 20% improvement in client decision-making efficiency.Client Communication & Presentations: Translated complex data findings into clear, strategic narratives for stakeholders, improving understanding and engagement during meetings.Advanced Data Visualization: Developed interactive Tableau and Power BI dashboards, enabling real-time decision-making and improving data accessibility for non-technical teams.Core Skills:SQL, Requirements Analysis, Data Visualization, Microsoft SQL Server, Power BI, Tableau, Exploratory Data Analysis (EDA), Client Communication, Stakeholder Engagement. Show less

United States

As a Data Analyst at Securitas Security Services within Eli Lilly's Corporate Office, I analyzed access control data to enhance operational security and safeguard facilities. By leveraging the iTrack System, I examined patterns, trends, and anomalies in access data to identify potential security risks and supported a secure, compliant workplace. I collaborated with IT, Security, and Facility Management teams to ensure the smooth operation of the iTrack System, troubleshooting data… Show more As a Data Analyst at Securitas Security Services within Eli Lilly's Corporate Office, I analyzed access control data to enhance operational security and safeguard facilities. By leveraging the iTrack System, I examined patterns, trends, and anomalies in access data to identify potential security risks and supported a secure, compliant workplace. I collaborated with IT, Security, and Facility Management teams to ensure the smooth operation of the iTrack System, troubleshooting data inconsistencies, optimizing data accuracy, and implementing strategic insights that influenced security planning and compliance efforts.Key Achievements & Responsibilities:Data Analysis & Pattern Recognition: Analyzed access control logs to uncover trends and anomalies, aiding in the prevention of unauthorized facility access and ensuring adherence to security protocols.Collaborative Security Enhancements: Partnered with IT and Facility Management to streamline the iTrack System's functionality, reducing access issues by over 20%.Anomaly Detection & Risk Mitigation: Developed and presented reports to communicate security insights, enabling proactive risk mitigation.Data Accuracy Improvement: Identified and resolved data inconsistencies, enhancing the reliability of access records by 15%.Core Skills:Access Control Analysis, Data Pattern Recognition, iTrack System, Security Data Insights, Cross-Functional Collaboration, Anomaly Detection, Strategic Communication, Risk Mitigation. Show less

Indianapolis, Indiana, United States

As a Sales Team Member at Follett Higher Education, I leveraged data to enhance inventory management and optimize the customer experience. By analyzing sales trends using Microsoft Excel, I identified top-selling products, recommended strategic restocking approaches, and drove a 15% reduction in stockouts. This ensured high-demand products were consistently available, improving customer satisfaction and directly boosting sales performance.Key Achievements & Responsibilities:Sales… Show more As a Sales Team Member at Follett Higher Education, I leveraged data to enhance inventory management and optimize the customer experience. By analyzing sales trends using Microsoft Excel, I identified top-selling products, recommended strategic restocking approaches, and drove a 15% reduction in stockouts. This ensured high-demand products were consistently available, improving customer satisfaction and directly boosting sales performance.Key Achievements & Responsibilities:Sales Data Analysis: Analyzed sales data to identify high-demand items and seasonal trends, supporting informed inventory and restocking decisions.Inventory Optimization: Developed restocking strategies based on product performance, leading to a 15% reduction in stockouts and improving inventory availability.Customer Experience Enhancement: Enhanced customer satisfaction by ensuring popular items remained available, contributing to a more reliable shopping experience.Collaboration & Communication: Collaborated with team members to implement inventory strategies and provided timely updates on product availability, optimizing sales floor performance.Core Skills:Sales Data Analysis, Inventory Management, Microsoft Excel, Trend Analysis, Data-Driven Decision Making, Customer Satisfaction, Strategic Communication, Stockout Prevention. Show less

Nigeria

As a Travel Analyst at Topaz Travel and Tours, I led the development of predictive sales models, improving forecasting accuracy by 10%. I applied Global Distribution Systems (GDS) such as Sabre and Amadeus for managing bookings and issuing tickets for domestic and international flights.I collaborated with airlines’ ticketing offices to ensure flight availability, resolved booking discrepancies, and ensured timely ticket issuance. I also processed refund requests, working with both… Show more As a Travel Analyst at Topaz Travel and Tours, I led the development of predictive sales models, improving forecasting accuracy by 10%. I applied Global Distribution Systems (GDS) such as Sabre and Amadeus for managing bookings and issuing tickets for domestic and international flights.I collaborated with airlines’ ticketing offices to ensure flight availability, resolved booking discrepancies, and ensured timely ticket issuance. I also processed refund requests, working with both customers and airlines to provide seamless transaction resolutions.To stay current, I attended seminars and conferences, gaining insights into industry trends and technological advancements. I leveraged this knowledge to refine the company’s operational strategies.Using statistical software and data analysis, I analyzed travel trends and demand patterns, which enhanced sales forecasting and marketing strategies. By integrating sales data with customer insights, I improved forecast precision and supported targeted marketing efforts.I supported management by preparing detailed reports and presentations, providing key insights and actionable recommendations for sales performance improvement.Key Achievements:Predictive Modeling: Improved sales forecasting accuracy by 10%.GDS Expertise: Proficient in Sabre and Amadeus for bookings and ticketing.Sales Data Integration: Enhanced forecasting accuracy with sales and customer data integration.Core Skills:Predictive Modeling, Sales Forecasting, GDS (Sabre, Amadeus), Data Analysis, Customer Engagement, Statistical Software, Report Preparation, Ticketing Systems, Operational Strategy. Show less

Certificate, Security Management

Alison’s free online course deepened my understanding of security management. I explored crisis management, cybersecurity, and fraud.

Certificate, Value-Centered Leadership

DePaul’s online certificate course challenged me to explore universal values and principles. I engaged in self-reflection, honed my.

Certification Program, Emergency Management

• Introduction to Hazard Mitigation IS-00393.b • National Incident Management System IS-00700.a • Fundamentals of Emergency Management.

Associate'S Degree, Homeland Security And Public Safety

Activities and Societies: My journey at Ivy Tech was enriched by my membership in Alpha Sigma Pi, the National Leadership Institute..

Certificate, Diploma In Workplace Safety And Health

Certificate Of Training, Human Resource Management

Bachelor Of Arts - Ba, History & International Studies

At KSU, I delved into the fascinating world of history and international relations. I explored different historical periods, analyzed.