Data Analytics and Platform Development: Developed and implemented a robust data analytics platform using Power BI and Azure ML, improving data analysis efficiency by 20%.Backend Optimization and Reliability: Implemented backend strategies with Dynamics 365, resulting in a 15% reduction in application downtime.DevOps Mastery and Automation: Utilized Git, Jenkins, Argocd, and other DevOps tools for version control and continuous integration/delivery. Automated tasks with Python and Shell scripting, ensuring streamlined processes.Infrastructure Optimization and Integration: Expertise in Docker, Kubernetes, Ansible, and cloud platforms like GCP and Azure. Built high-performance, scalable distributed systems, integrated microservices with ERPs and CRMs, and optimized database architecture.

Led cross-functional teams in streamlined project planning and execution, resulting in cost savings and improved project delivery.Facilitated weekly overnight bridges for Production deployments ensuring there is adequate communication between DevOps, developers, and testers to ensure smooth and successful release.Created tickets using Cherwell, track code deliverables using JIRA, document SOPs and support the translation of business needs into technical deliverables.Managed everyday lower environment deployments ensuring accurate content is being deployed and facilitating bridges for troubleshooting in case of any issues during deployment.Coordinated and secured approvals from Business verticals as well as host review meetings with all necessary stakeholders to go over project scope.Served as the primary POC between users and engineering/ development staff.

Utilized strong customer service skills to troubleshoot issues for passengers, ensuring high levels of customer satisfaction.

Documentation and Network