Joan Baker Email & Phone Number

New York, United States

New York, New York, United States

Brooklyn, New York, United States

Brooklyn, Ny

• Oversaw financial forecasting• Spearheaded +40% YOY revenue growth while decreasing costs• Managed budgeting process across multiple departments• Created detailed financial models for revenue and inventory• Initiated company action items based on data trends, such as new category investment and inventory re-purchasing• Managed third-party warehouse and inventory of +15K units and +3K SKUs• Introduced Loop and StitchLabs to optimize efficiency in returns and inventory management• Supervised customer service team and CRM organization• Determined markdown and promotions calendar through active collaboration with buying and marketing teams• Strategized logistics and inventory for brick-and-mortar activations with nearly $100K in sales• Implemented company-wide task management systems for improved productivity and communication• Primary liaison with Bed Bath & Beyond finance team on payment processing systems and reporting

Brooklyn, Ny

• Managed production timeline and inventory control at two factories• Developed sales and ingredient tracking systems• Created strategic plan with founder

Brooklyn, Ny

• Grew revenue +350% in 5 years• Led strategic planning process• Developed and implemented sales KPI dashboard• Created detailed financial projections for outside investors• Built cash flow planning model and budget

Brooklyn, Ny

• Oversaw daily operations• Managed twelve employees in two locations• Directed all bookkeeping, payroll, and human resources• Managed all B2B and B2C order fulfillment

• Managed and created systems to optimize production efficiency• Interviewed, trained, and managed new hires

• Reviewed legal documents and checked relevant case information for legal briefs• Conducted daily research on mortgage fraud and consumer finance• Planned and executed annual Fair Lending Conference attended by 80 clients and industry professionals• Proofread and assisted with amicus curiae brief in U.S. Supreme Court case Gonzales v. Oregon

Bachelor Of Arts, International Studies

Activities and Societies: Undergraduate Honor Council, Alpha Chi Omega, Orientation Aides

Grand Diploma, Pastry Arts

Distinction, August 2008 Intensive nine-month program involving training in classic pastry techniques