Joan Cabañeros Repullés Email & Phone Number

Spain

Barcelona, Catalonia, Spain

At Webhelp, I'm committed to ensuring seamless technical solutions for clients. My focus lies in enhancing Google Workspace Enterprise customers experiences by delivering top-notch support. As a Google Workspace eVIP Product Technician, I've honed my troubleshooting skills, collaborating closely with product engineers to swiftly resolve issues. My leadership abilities shine as I manage team tasks, provide training to new agents, and foster a collaborative support ecosystem.

Barcelona, Catalonia, Spain

I thrived in these roles by harnessing my technical prowess to assist clients with Google products. My expertise in Google Workspace, Google Apps Scripts, and Google APIs allowed me to deliver effective solutions. I consistently reported issues to Google's product engineers, contributing to product improvement.

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

During my tenure at Econocom, I specialized in providing impeccable assistance with Microsoft 365 products. My adeptness with platforms like JIRA and Servicenow ensured timely incident resolution while adhering to SLA objectives. I played an integral role in generating insights through data analysis, contributing to continuous enhancement efforts.

Sant Just Desvern, Catalonia, Spain

In my earlier roles, I managed computer component inventory and resolved technical incidents swiftly. As an LDAP administrator, I skillfully ensured user access and security within Active Directory environments.

Engineer'S Degree, Bachelor’S Degree In Telecommunications Systems

UNFINISHED

Técnico Administrador De Sistemas Informáticos En Red Fp.Ii, Computer/Information Technology Administration And Management

Técnico En Explotación De Sistemas Informáticos Fp.I, Computer/Information Technology Administration And Management