Reaching out to businesses with 26+ years experience in process improvement. If you're looking for expert service in the area of organizational development, Lean, and Quality please contact me for further information and an assessment of your needs.

Member since 2014. Combating human trafficking through awareness, advocacy, training, and intervention.

Reports to Director of Strategic Planning and Process Management. System-wide process improvement initiatives in a not-for-profit Baldrige and Magnet Award winning healthcare organization utilizing Lean Six Sigma principles and other continuous improvement methodologies to promote clinical excellence, customer service, and corporate effectiveness. Facilitation of teams at all organizational levels to improve performance and redesign healthcare systems resulting significant cost savings while… Show more Reports to Director of Strategic Planning and Process Management. System-wide process improvement initiatives in a not-for-profit Baldrige and Magnet Award winning healthcare organization utilizing Lean Six Sigma principles and other continuous improvement methodologies to promote clinical excellence, customer service, and corporate effectiveness. Facilitation of teams at all organizational levels to improve performance and redesign healthcare systems resulting significant cost savings while improving safety and quality with a strong focus on patient and family centered care. Show less

Oversight of program development and operations.

Reported to the Vice President of the Commercial Business Unit. Operational responsibility for Medical Services within an integrated commercial HMO, PPO, Indemnity and Self-Funded product portfolio. Directed strategic planning in the areas of utilization review, case management, and disease management with participation in Plan benefit design and interpretation; implementation of new clients; account management; and quality improvement initiatives. Collaboration with other departments to… Show more Reported to the Vice President of the Commercial Business Unit. Operational responsibility for Medical Services within an integrated commercial HMO, PPO, Indemnity and Self-Funded product portfolio. Directed strategic planning in the areas of utilization review, case management, and disease management with participation in Plan benefit design and interpretation; implementation of new clients; account management; and quality improvement initiatives. Collaboration with other departments to develop cost containment, contracting, compliance, customer service, underwriting and sales strategies. Show less