Joan D. Email & Phone Number

Valenzuela, NCR, PH

United States

United States

Primary Responsibility: Handles the training development and administrative matter/request relating to the membership database system, system support and various administrative tasks related to Casino Marketing department.1. Prepares documentations and materials for training purposes. 2. Provides necessary support and assistance to ensure that Trainers can.

Parañaque City, Philippines

• Primary Responsibility: Ensures that VP/Directors for Strategic Marketing has adequate, efficient and accurate logistical and administrative assistance.
• Report generation and expense accounting
• Prepare, type, format, proof read documentation and display initiative when preparing correspondence, agendas, minutes and other documents
• Proactively managing executive diaries to assist with time management
• Open, distribute and process incoming correspondence - managing and prioritizing the flow of executive mail, responding to standard mail, re-directing mail where appropriate
• Maintaining an effective follow-up system to ensure all issues are addressed and responded to in a timely manner

BGC, Taguig, Philippines

• Primary Responsibility: Ensures that SVP/CIO for IT has adequate, efficient and accurate logistical and administrative assistance.
• Provide supports to Direct Report Heads as well as attend to inquiries/requests of other departments and vendors based on servicing standards.
• Coordinates meetings, appointments, meeting logistics, deliverable due dates, reports & submission of requirements for the CIO and for the department whenever required.
• Ensures that phone, fax, mail, and email correspondences are properly handled.
• Maintains files according to prescribed filing system for easy & fast retrieval.
• Attends to the inventory and replenishment of office supplies to maintain adequate supply at all times.

Singapore

• Primary Responsibility: Manage day-to-day operation in support of Sales Teams & develop new market.
• Prepares sales report for management
• Responsible for return / exchange note processing and clearing of delivery
• Handles indoor sales, i.e. order taking from the phone, walk -in customers and quotes prices for orders obtained from wholesales & Retail.
• Handles customer's enquiries, complaints and gather feedbacks/ comments on products/ services to Sales & Marketing Dept.
• Coordinates with customer, Sales and Warehouse Dept to ensure efficient customers satisfaction and timely deliver.

Alabang, Philippines

• Primarily Responsibility: To provide support to Regional Heads and the Metro Manila Sales Division Head, as well as attend to inquiries/requests of agents, and clients based on servicing standards.
• Attends to inquiry of agents, clients, brokers and endorses the same to the Agent.
• Attends to the needs and concerns of the staffs and members of the group.
• Submits comprehensive daily, monthly, quarterly and year to date reports on: Product Mix, Production report of agencies, Contest top producers, Results of Operation
• Processing and prepares agents ranking and regional/division ranking.
• Manage and monitoring of the division

UN Avenue, Manila, Philippines

• Provides management and Sales Associates timely and accurate contest production report.
• Ensures accuracy & monitors all the records generated by Management Information System Department/Philam Systems in processing contest.
• Provides support in the promotion development of contest by providing statistical data.
• Designs contest rules & parameters.
• Assists in the new design of persistency rate system.
• Validates claims, bonuses, and prizes for contests & drives.