Joan Egan Email and Phone Number

Effectively coordinated all cases to include general administration, comprehensive case management and program compliance with the Family Medical Leave Act and all related compliance laws, including ADA.Provided exemplary customer service and assistance to associates, executives and HR business partners - including Benefits, Employee Relations, Payroll, Legal and Workmen's CompensationServed as first point of contact for employees to discuss a wide array of HR topics including: leaves, company policy matters and Payroll issuesFrequently represented the company as subject matter expert for FMLA and other leaves, providing large-scale daily, weekly and monthly training and guidance to all levels of the companyCoordinated and organized all medical information and ensured that HIPPA and Employee Privacy guidelines are closely monitored and effectively executed.Managed all administrative aspects of leaves to include: tracking hours used and working closely with other departments within HR to ensure that pay for associates is accurateAddressed and resolved employee issues using both independent authority and interactive communication with site management and other HR departments, providing solutions that were both fair and in accordance with company policy.

Regional HR Representative for the Western Region (including a large Union site) with heavy emphasis on HRIS, including EPIC/UltiPro, Conexis, United, Kronos, Aetna, Spectera, Travelers and ADPAssist and advise administration with human resources policies at various sites Implement procedures and programs, track compliance, provide feedbackPrepare and maintain job documentation, job evaluation and company salary structure systemsExplain benefits to employees, serving as a liaison between insurance carriers, benefits providers and employeesHandle Workmen's Comp and FMLA for the regionMonitor compliance to regulatory concerns and reportingReview employee complaints and ensure accurate and timely documentation of concerns and issues

• Received and directed phone inquiries and visitors. Acted as gatekeeper for executive staff. Arranged meeting materials and directions for offsite meetings.• Provided Administrative Support to Executive staff – including messages and correspondence. Streamlined procedures for receiving questionnaires.• Ordered and inventoried all office supplies. Comparison shopped for best price/value.• Maintained Master Calendar in Outlook – tracked and resolved schedule conflicts• Updated various reports/databases in Excel and Access processing information correctly, efficiently and effectively. Prepared and distributed staff meeting minutes.• Received payments and updated spreadsheet for Finance Dept.

Direct report to the Director of Human Resources, the CEO and CFO.Advertised, recruited and hired staff for 27 Crye-Leike offices in Middle Tennessee. Coordinated personnel programs and policies, including applicant screening, interviews, reference checks, new hire paperwork, benefits and 401K orientation, FMLA, dispute resolution, Workmen's Comp, training, employee counseling, policy interpretation, and separation.Collected and reviewed timesheets for 200+ employees each pay period. Performed salary comparisons and reviews.Trained new hires in corporate policy and Job Duties. Monitored performance. Trained and counseled staff and supervisory personnel.Supervised an Office Administrator, 4 couriers and numerous part-time temporary workers, and maintained a 6 car company fleet. Promoted corporate team building - including an Annual Employee Luncheon and numerous HR Open House events

Responsible for all Human Resources duties including benefits, payroll and new hire orientation. Conducted the conversion to an automated payroll plan (ADP and Paychex).A/P, A/R, issued checks, reviewed expense reports and established payment schedules with vendors. Reconciled bank statements and made bank deposits. Readied the books for quarterly review by the CPA.Office Management - including airport security. Managed and maintained President's schedule, acted as gatekeeper Provided high-level administrative support including: typing, filing, negotiated contracts with vendors, maintained office equipment and made travel arrangements Developed and maintained structures for interoffice communications