Joan Franklin Email & Phone Number

Minneapolis, Minnesota, United States

• Manages day-to-day operations of up to ten Software Engineers on a large internal SDLC project• Partners with cross-functional business and technology leaders to coordinate development efforts and align development roadmap with technical and business needs, goals, and objectives• Establishes and implements best practices, including the introduction of SDLC procedures and implementation of Agile and Scrum methodologies across the development organization• Manages numerous changes and releases with minimal down-time• Facilitates collaboration and communication across the organization through Scrum meetings, planning sessions, and providing frequent updates to align all teams to the project scope

Greater Minneapolis-St. Paul Area

• Aided the planning for each sprint, as well as post-sprint reviews and retrospectives.• Oversaw a 4-person team.• Kept manager informed of milestone updates and provided a detailed project report.• Took on the role of point-of-contact for project management staff.• Introduced Agile processes to the development team.• Assisted customers in resolving issues in the most effective manner.

Eagan Mn

• Directed the planning for each sprint, as well as post-sprint reviews and retrospectives.• Oversaw a 10-person team working on multi-million dollar project.• Provided oversight to a 9-person team, discussed project roadblocks to promote issue resolution and ensured the use of best practices.• Kept manager informed of milestone updates and provided a detailed project report.• Oversaw bug reports, ensuring they were resolved within an adequate time frame.• Collaborated with stakeholders to address technical issues and develop effective resolutions.• Took on the role of point-of-contact for project management staff.• Directed software programming and development of documentation and metrics.• Evaluated project plans and recommended adjustments based on complete review of objectives and related documents.• Collaborated with designers to create clean interfaces and simple, intuitive interactions and experiences.• Assisted customers in resolving issues in the most effective manner.• Worked closely with other team members to identify and remove software bugs.• Programmed in an object-oriented programming language with an eye toward code abstraction and reuse.

Eagan Mn

• Developed web applications using ASP and .NET.• Conducted technical reviews.• Updated, modified and expanded existing software programs.• Organized and held meetings with stakeholders, contractor product teams and customers.• Worked closely with other team members to identify and remove software bugs.• Oversaw bug reports, ensuring they were resolved within an adequate time frame.• Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.• Kept manager informed of milestone updates and provided a detailed project report every week.• Coordinated with QA testers for end-to-end unit testing and post-production testing.

Master Of Arts - Ma, Secondary Education And Teaching

Bachelor Of Arts - Ba, Physics