Joan Geiger, Ms, Rd, Cdces Email & Phone Number

- Provides text-based clinical education outreach to MBRs with diabetes and hypertension- Assisted with successful NCQA Accreditation in 2023 by leading efforts in organizing all Appendix items as well as uploading documents to the NCQA portal- Demonstrated leadership and a desire to serve others by leading a cross-functional team that provided quality.

• Provided remote comprehensive diabetes education to 200+ members via phone, email, and text message utilizing motivational interviewing to facilitate behavior change
• Supported member needs across the continuum of care by leveraging member partnership, standards of care, skill sets, and resources to help improve clinical outcomes
• Identified relevant company resources and facilitates warm program and network referrals
• Monitored and evaluated care plans while maintaining outstanding level of service

• Provided remote quality and evidence based telephonic coaching in the topics of diabetes management, nutrition, weight management, and healthy pregnancy to a full roster of participants
• Monitored real-time glucose results for participants enrolled in home diabetes program and delivered interventions when ranges met criteria for hypoglycemia and hyperglycemia
• Collaborated with participants to develop SMART goals and tracked progress of goals
• Enhanced counseling and clinical knowledge by actively participating in training sessions and seminars while collaborating with larger team of coaches

• Provided in-person medical nutrition therapy to patients with a specific emphasis on diabetes management
• Utilized electronic medical record to document encounters and track patient progress
• Supported and facilitated lifestyle changes to support diabetes management goals
• Demonstrated effective teamwork and coordinated care with appropriate medical staff to include primacy care physicians, endocrinologists, social workers, and psychologists and served as member of planning committee for.

• Provided quality and evidence based telephonic coaching sessions while creating a comfortable environment and maintaining a high level of participant confidentiality
• Met and excelled minimum standards for productivity and clinical results
• Maintained accurate documentation in participant software and coaching dashboard

Fargo, North

• Delivered individualized diet counseling services to patients for a variety of conditions including diabetes, hypertension, hyperlipidemia, weight management, and bariatric surgery
• Facilitated group classes on topics such as heart healthy cooking and assessed the nutritional status of patients enrolled in the cardiac rehab program
• Collaborated with physicians and interdisciplinary healthcare team to maximize the patient’s nutritional status and improve clinical outcomes

Fargo ND

• Drafted and developed detailed menus, snack lists, and other educational nutritional resources to address patients’ specific needs and documented patient encounters
• Motivated National Diabetes Prevention Program participants to reach their health and weight loss goals by facilitating behavior change and helped 13 participants lose over 180 pounds
• Served as a preceptor and mentor for an NDSU dietetics intern and participated in planning/meeting educational needs of NDSU dietetics students

• Educated dietetics students about clinical nutrition topics including the nutrition care process, medication/nutrient interactions, using small group discussions and role-playing techniques
• Demonstrated communication and organization skills by responding promptly to student emails and provided feedback on assigned coursework
• Supervised and mentored students as they planned and prepared a meal for nursing home staff employees and their peers while following food safety practices

• Completed nutritional assessments of individuals by evaluating anthropometric measurements,laboratory results, and social data in the inpatient setting
• Increased public awareness of nutrition topics and the field of dietetics by engaging students at local career fairs and appearing in television and newspaper interviews
• Created group home menus, completed monthly kitchen sanitation inspections, and presented ongoing orientation and training opportunities to staff members to increase knowledge

Fargo, ND

*Observed and assisted with the implementation of the nutrition care processs in the outpatient setting *Created nutrition education materials including the following: diabetes menus, diabetes snack lists, and ethnic menus

With this internship I had the opportunity to assist in the development and implementation of several community projects including the following: *Walk This Way *On the Move*Food Systems Initiative Project*Employee Wellness Program*North Dakota Early Childhood Rating & Improvement System

Master Of Science (M.S.), Dietetics

Activities and Societies: Academy of Nutrition and Dietetics, North Dakota Dietetic Association, NDSU Dietetics Advisory Council

Bachelor Of Science (B.S.), Dietetics

Activities and Societies: Student Dietetic Association (President), Wellness Education Leaders, Students Today Leaders Forever, NDSU Gold.