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Joan Gitari Email & Phone Number
Head Operations and Credit
at
Crediation Ltd
1 work email found
@crediation.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Head Operations and Credit
Location
Nairobi County, Kenya, Kenya
Company size
Who is Joan Gitari? Overview
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Quick answer
Joan Gitari is listed as Head Operations and Credit at Crediation Ltd, a company with 8 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a work email signal at crediation.com and a matched LinkedIn profile for Joan Gitari.
Joan Gitari previously worked as Credit & Operations Manager at Crediation Ltd and Business Development Operations Manager at Crediation. Joan Gitari holds Master Of Business Administration - Mba, Strategic Management from Jomo Kenyatta University Of Agriculture And Technology (Jkuat).
Company email context
Email format at Crediation Ltd
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{first}@crediation.com
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Profile bio
About Joan Gitari
As the Head of Credit and operations at Crediation Ltd, a fintech company that provides mobile lending solutions through partners cross Kenya, I lead a team of professionals to design and implement credit solutions, achieve legal recovery, maintain compliance, and develop rapport with collections agencies. I have over nine years of experience in credit and operations management, and I hold a Financial Modeling & Valuation Analyst (FMVA) certification from the Corporate Finance Institute.In addition to my core competencies, I have diversified my skill set into business development and operations management. I have established product structures, executed roadmaps and strategies, and managed partner relations across the country in different capacities and contracts. I am passionate about creating sustainable credit habits for my community and leveraging process digitization to enhance customer engagement and satisfaction. My notable achievements include reducing the net debtor's ratio, improving the MI quality, and executing new partnerships and markets for continuous revenue growth. I am a lifesaver when it comes to portfolio and operations management.
Current workplace
Joan Gitari's current company
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Crediation Ltd
8 roles
Joan Gitari work experience
A career timeline built from the work history available for this profile.
Credit & Operations Manager
CurrentKey Contributions:➡️Strategic Planning: Develop and execute strategic plans for the credit department, aligning with overall company objectives.➡️Drive initiatives to optimize the credit portfolio and ensure a healthy balance between risk and reward.➡️Regulatory Compliance: Ensure compliance with financial regulations and industry standards, staying.
Jan 2020 - Present
Business Development Operations Manager
Key Contributions:➡️Implemented process optimization initiatives, resulting in the successful launch of three POS that proved to be a market fit and were profitable with optimal operational costs within the first quarter through automation and streamlined workflows.➡️ Successfully executed a market expansion strategy, leading to a 40% increase in the.
Apr 2019 - Dec 2019
Credit Controller
Daraja Capital Partners Ltd
Key Contributions:➡️ Ensured that collection routine tasks are incorporated across the various collections' strategies for a uniform collection approach by coordinating with the assigned team.➡️ Analysed and verified performance numbers submitted by team members and improved MI quality to provide deeper insights into portfolio performance.➡️ Managed the.
Oct 2014 - Apr 2019
Collections Officer
Key Contributions:➡️ Ensured recovery of debts on the due dates.➡️ Conducted follow-ups by email or on the phone as may be required at the time.➡️ Handled management of customer accounts.➡️ Ensured the generation of daily reports on amounts collected.➡️ Performed credit reference checks as may be required from time to time.
Aug 2014 - Sep 2014
Sales Executive
Best Buys Technologies
Key Contributions: ➡️ Reviewed and analyzed the day-to-day company sales and product pricing.➡️ Performed reconciliation, which entails tallying of expenditures with budget allocations while ensuring compliance with organization procedures.➡️ Kept and organized filing system for all types of invoices and reimbursement forms.➡️ Managed accounts for the.
Apr 2013 - Mar 2014
Business Development Intern
Key Contributions:➡️ Provided analytics and due diligence in support of the KWFT's academic resource initiative.➡️ Assisted executives with recurring weekly and monthly tasks, including the construction of management reports and data inputs as well as industry and competitive analysis updates.➡️ Advanced experience in Excel, used to create forward-looking.
Oct 2012 - Jan 2013
Solar Department
Apr 2011 - Aug 2012
Team & coworkers
Colleagues at Crediation Ltd
Other employees you can reach at crediation.com. View company contacts for 8 employees →
5 education records
Joan Gitari education
Master Of Business Administration - Mba, Strategic Management
Financial Modelling & Valuation Analyst (Fmva), Banking, Corporate, Finance, And Securities Law
Bachelor Of Economics And Finance, Economics
Diploma In It
Kirinyaga Technical Institute
Kcse, High School
Kabare Girls' High School
FAQ
Frequently asked questions about Joan Gitari
Quick answers generated from the profile data available on this page.
What company does Joan Gitari work for?
Joan Gitari works for Crediation Ltd.
What is Joan Gitari's role at Crediation Ltd?
Joan Gitari is listed as Head Operations and Credit at Crediation Ltd.
What is Joan Gitari's email address?
AeroLeads has found 1 work email signal at @crediation.com for Joan Gitari at Crediation Ltd.
Where is Joan Gitari based?
Joan Gitari is based in Nairobi County, Kenya, Kenya while working with Crediation Ltd.
What companies has Joan Gitari worked for?
Joan Gitari has worked for Crediation Ltd, Crediation, Daraja Capital Partners Ltd, Afb - All You Can Be, and Best Buys Technologies.
Who are Joan Gitari's colleagues at Crediation Ltd?
Joan Gitari's colleagues at Crediation Ltd include Edwin Walela, Maureen Nyang'Or, and Kennedy Mzalendo.
How can I contact Joan Gitari?
You can use AeroLeads to view verified contact signals for Joan Gitari at Crediation Ltd, including work email, phone, and LinkedIn data when available.
What schools did Joan Gitari attend?
Joan Gitari holds Master Of Business Administration - Mba, Strategic Management from Jomo Kenyatta University Of Agriculture And Technology (Jkuat).
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