Joan James Email and Phone Number

I work with an incredible team of salon consultants and industry professionals! We offer a fabulous portfolio of professional salon products, business support systems, and quality education for our valued customers. We are truly committed to being your consultants, and to supporting your businesses with ours. (What’s in the bottle is only a fragment of the story.) I believe we can build our mutual successes while we cultivate a good life for ourselves and those we care about; and have fun doing it!

Beauty Industry Professional with varied background.

Sales skills include territory management, promotional sell-ins, goal setting and business development. I am self motivated and pride myself on building long term business relationships. Resourceful consultant to salon business owners and staff, implementing marketing programs and sales incentives designed to achieve specific goals. My customers appreciate the innovative business ideas that I bring to them. I provide salon business support, business analysis, and create innovative, strategic plans that are result oriented. I am adept at customer service, especially as related to satisfying customer concerns and challenges. I have been responsible for consistent sales growth of 13 – 25% per year. I doubled my sales territory in the first 3 years.

Manage, coach and mentor a diverse group of Sales Consultants. Provide leadership and daily support to the Sales team. Capable of goal setting, strategic planning and monitoring results for consistent sales success. Provide extensive product knowledge and sales trainings to newly hired Distributor Sales Consultants. I am able to prepare and deliver strong presentations. I participate in Regional and National Sales meetings as required by Distributor and Manufacturers.Extensive time in the field facilitating business meetings, coaching (sales consultants and) salon business owners. Implement systems and specific strategies to improve service and increase sales. Business advisor.

I successfully assisted distributor sales and education departments by facilitating in salon trainings and providing detailing support to Sales consultants. Conducted in salon classes and regularly presented new product launch information to salon staff and Sales consultants. Participated in training materials' development and created class formats. I have facilitated classes for groups of salon owners and stylists. I effectively communicate product knowledge and hair-color information.

Listed and sold residential properties. Participated in excellent Sales training programs and regularly attended seminars. I successfully sold 1M in properties in 1989 and 1990. Able to qualify consumers and connect them with appropriate financing and legal options. I networked with a group of Realtors, finance managers and lawyers to achieve success with both buyers and sellers.

Responsibilities included both inside and outside sales. Procured new business, and provided regular service to existing accounts. Successfully increased market share by 25% each year; being promoted after 1 year. I attended regional sales trainings, and toured manufacturer plants to gain deeper product knowledge for more effective sales. Successfully worked within bid parameters.

I was promoted from receptionist position to Purchasing Agent after 3 months. Developed complete library of reference materials, and created organized filing system. Obtained comparative quotes on all materials used in production for POP display manufacturer creating profitable jobs. Worked closely with vendors, production manager and sales department to ensure on time and cost efficient production.