Joan Lorente Email & Phone Number

Remote

Client calls with assigned customer baseParticipation in CS campaigns and outreachContributing to CS projects and initiativesParticipating in daily and weekly meetingsProviding knowledge sessions and training sessions to A&E customers

Remote

•Generating product data feeds, including optimizing, matching, modifying, sorting, and filtering product data into usable segments for media campaigns•Ensuring product data is accurate, up-to-date, and enriched with contextual information, such as keywords, descriptions•Routinely auditing product data feed; determining opportunities to improve inbound source and outbound delivery connections/performance•Establishing parent/child relationships between related products and using hybrid or shared identifiers to track•Restructure and manipulate product data feeds to meet the criteria/requirements of comparison shopping engines•Scheduling product data feed imports via S/FTP or API endpoint connections•Configuring and mapping product attributes from XML, CSV, JSON and more formats•Scheduling product data feed exports or extracting data•Creating Feed-Driven Text Ads to cover the Search Network, for those customers or agencies that want to expand their horizons, and not stick just to Shopping Ads.•Sharing my data feed knowledge with customers. •Troubleshooting and resolving feed errors and warningsDataFeedWatch enables Merchants and Agencies to optimize their data feeds and campaign results for Google, Facebook, and 1000+ other shopping channels in more than 50 countries. It's an app that enables you to re-map feeds, add categories and custom labels and do all you need to do, to build profitable campaigns. Optimizing data feeds is the primary key to success.

Kraków Y Alrededores, Polonia

Workflow of the Spanish team on Google Ads • Coordination of two work teams in different cities using the available sources such as video conferences and internal messaging.• Adjustment and creation of work schedules.• Collection and study of statistical data in order to improve results and optimize resources.• Assess market trends to re-adjust equipment needs.• Coordinate meetings to identify and / or deal with problems and implement improvement actions.• Promote the continuous training of team members and facilitate the integration of new members.• Personalized monitoring of the metrics and their interpretation of the agents.• Communication and feedback with team leaders.(Employed by Majorel).

Kraków Y Alrededores, Polonia

•Customer service in Google Ads, Google Analytics, Google Shopping, YouTube, Google Partners, Google Ad Grants, Tag Manager, Google Ads smart, etc. •Creation and optimization of Ads campaigns and purchases, including: searches, visualization networks, purchases, video campaigns and applications.•Setting appropriate targeting, keywords, IP exclusions, extensions, CPC (cost per click), bid strategy, conversions, feeds, articles, reports, labels and pixels, goals, etc.•Creation, configuration and design of remarketing campaigns, including Gmail remarketing campaigns.•Tag manager, conversion tracking tags, and remarketing problem solver.•Configuration of reports, objectives, views, etc. and Google Analytics account optimization.•Optimization of customer's Google Ads accounts.•Fix billing problems for Google Ads, Playstore, AdSense and related products.(Employed by Majorel).

Kraków Y Alrededores, Polonia

- Review user reports regarding website content. - Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.- Make well-balanced decisions and help resolve inquiries to defined policies and procedures.- Use market specific knowledge and insights to spot and scope solutions to improve the support of user community.- Review sensitive content, sometimes involving graphic or disturbing subject matter.- Identify customer needs,- Deliver high quality service,- Work closely with SalesForce, Adwords Editor, Excel, Google/Youtube tools,- Prepare and implement action plans to drive process improvements.(Employed by Cognizant)

Kraków Y Alrededores, Polonia

-Review and analice web data according client policies and Procedures(strong,highly vulnerable,adult content inclued.)-Work to support customers of Accenture client within the agreed timelines and quality stands.-Identify inefficiencies/improvement opportunities in processes and suggest solutions.-Interface effectively in a multicultural and multilingual team.- Work closely with SalesForce, Adwords Editor, Excel, Google tools.(Employed by Accennture)