Joan Lorente

Joan Lorente Email and Phone Number

• Customer Success Manager • Data Feed Specialist • ES/EN • @ DataFeedWatch by Cart.com
san mateo, california, united states
Joan Lorente's Location
Santa Cruz de Tenerife, Canary Islands, Spain, Spain
About Joan Lorente

• Customer Success Manager • Data Feed Specialist. Assisting Digital Marketers, Agencies, and eCommerce stores with the automation of product listings on a wide range of channels and Marketplaces.Passionate about innovative new media solutions. Creative, goal-oriented with developed analytic skills and a good understanding of Clients' and Customers' needs.Some of the tools that I work with daily are Zoom, Loom, Jira, Zendesk, Hubspot, Intercom, Slack, Google Sheets, Excel, etc

Joan Lorente's Current Company Details
DataFeedWatch by Cart.com

Datafeedwatch By Cart.Com

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• Customer Success Manager • Data Feed Specialist • ES/EN •
san mateo, california, united states
Employees:
74
Joan Lorente Work Experience Details
  • Datafeedwatch By Cart.Com
    Customer Success Manager
    Datafeedwatch By Cart.Com Sep 2024 - Present
    Remote
    Client calls with assigned customer baseParticipation in CS campaigns and outreachContributing to CS projects and initiativesParticipating in daily and weekly meetingsProviding knowledge sessions and training sessions to A&E customers
  • Datafeedwatch  (Acquired By Cart.Com)
    Senior Support & Data Feed Specialist
    Datafeedwatch (Acquired By Cart.Com) Jan 2020 - Sep 2024
    Remote
    •Generating product data feeds, including optimizing, matching, modifying, sorting, and filtering product data into usable segments for media campaigns•Ensuring product data is accurate, up-to-date, and enriched with contextual information, such as keywords, descriptions•Routinely auditing product data feed; determining opportunities to improve inbound source and outbound delivery connections/performance•Establishing parent/child relationships between related products and using hybrid or shared identifiers to track•Restructure and manipulate product data feeds to meet the criteria/requirements of comparison shopping engines•Scheduling product data feed imports via S/FTP or API endpoint connections•Configuring and mapping product attributes from XML, CSV, JSON and more formats•Scheduling product data feed exports or extracting data•Creating Feed-Driven Text Ads to cover the Search Network, for those customers or agencies that want to expand their horizons, and not stick just to Shopping Ads.•Sharing my data feed knowledge with customers. •Troubleshooting and resolving feed errors and warningsDataFeedWatch enables Merchants and Agencies to optimize their data feeds and campaign results for Google, Facebook, and 1000+ other shopping channels in more than 50 countries. It's an app that enables you to re-map feeds, add categories and custom labels and do all you need to do, to build profitable campaigns. Optimizing data feeds is the primary key to success.
  • Google
    Google Ads Online Specialist - Team Workflow Lead
    Google Jun 2019 - Jan 2020
    Kraków Y Alrededores, Polonia
    Workflow of the Spanish team on Google Ads • Coordination of two work teams in different cities using the available sources such as video conferences and internal messaging.• Adjustment and creation of work schedules.• Collection and study of statistical data in order to improve results and optimize resources.• Assess market trends to re-adjust equipment needs.• Coordinate meetings to identify and / or deal with problems and implement improvement actions.• Promote the continuous training of team members and facilitate the integration of new members.• Personalized monitoring of the metrics and their interpretation of the agents.• Communication and feedback with team leaders.(Employed by Majorel).
  • Google
    Google Ads Online Specialist
    Google Mar 2019 - Jan 2020
    Kraków Y Alrededores, Polonia
    •Customer service in Google Ads, Google Analytics, Google Shopping, YouTube, Google Partners, Google Ad Grants, Tag Manager, Google Ads smart, etc. •Creation and optimization of Ads campaigns and purchases, including: searches, visualization networks, purchases, video campaigns and applications.•Setting appropriate targeting, keywords, IP exclusions, extensions, CPC (cost per click), bid strategy, conversions, feeds, articles, reports, labels and pixels, goals, etc.•Creation, configuration and design of remarketing campaigns, including Gmail remarketing campaigns.•Tag manager, conversion tracking tags, and remarketing problem solver.•Configuration of reports, objectives, views, etc. and Google Analytics account optimization.•Optimization of customer's Google Ads accounts.•Fix billing problems for Google Ads, Playstore, AdSense and related products.(Employed by Majorel).
  • Youtube
    Youtube Process Executive
    Youtube Apr 2018 - Mar 2019
    Kraków Y Alrededores, Polonia
    - Review user reports regarding website content. - Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.- Make well-balanced decisions and help resolve inquiries to defined policies and procedures.- Use market specific knowledge and insights to spot and scope solutions to improve the support of user community.- Review sensitive content, sometimes involving graphic or disturbing subject matter.- Identify customer needs,- Deliver high quality service,- Work closely with SalesForce, Adwords Editor, Excel, Google/Youtube tools,- Prepare and implement action plans to drive process improvements.(Employed by Cognizant)
  • Google
    Google Adsense Analyst.
    Google Feb 2017 - 2018
    Kraków Y Alrededores, Polonia
    -Review and analice web data according client policies and Procedures(strong,highly vulnerable,adult content inclued.)-Work to support customers of Accenture client within the agreed timelines and quality stands.-Identify inefficiencies/improvement opportunities in processes and suggest solutions.-Interface effectively in a multicultural and multilingual team.- Work closely with SalesForce, Adwords Editor, Excel, Google tools.(Employed by Accennture)

Joan Lorente Skills

E Commerce Seo Optimization Web Marketing Estrategia Online Marketing Brand Development Youtube Communication Online Market Website Marketing Internet Marketing Agency Pago Por Clic Digital Marketing Merchant Center Online Video Marketing Marketing De Redes Sociales Seo Internet Advertising Online Marketer Sem Analysis Facebook Digital Marketing Agency Affiliate Marketing Search Engine Marketing Google Analytics Social Media Marketing Marketing B2b Marketing Communications Seo Marketing Google Ads Marketing Strategy Twitter Google Sem E Marketing Internet Marketing Company Online Marketing Strategies Internet Marketing

Frequently Asked Questions about Joan Lorente

What company does Joan Lorente work for?

Joan Lorente works for Datafeedwatch By Cart.com

What is Joan Lorente's role at the current company?

Joan Lorente's current role is • Customer Success Manager • Data Feed Specialist • ES/EN •.

What skills is Joan Lorente known for?

Joan Lorente has skills like E Commerce, Seo Optimization, Web Marketing, Estrategia, Online Marketing, Brand Development, Youtube, Communication, Online Market, Website Marketing, Internet Marketing Agency, Pago Por Clic.

Who are Joan Lorente's colleagues?

Joan Lorente's colleagues are Janina Brończak, Wayne Wood, Felix Brandestedt, Tomasz Kłusak, Jamie Beattie, Aneta Kozak, Paweł Dyrek.

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