Joan Mccarthy Email & Phone Number

Philadelphia, Pa, Us

Create strategy and develop organizational communications for Customer Experience Strategy & Ops team. Lead team of communicators responsible for HR and compensation communications, project communications, organizational announcements, intranet content, and video and broadcast communications.

Philadelphia, Pa, Us

Serve as chief of staff and communications strategist for Comcast University and Talent Management

Philadelphia, Pa, Us

Set the strategy and drive execution of HR communication with Comcast's 1000+ HR professionals, 16,000+ people leaders, and 100,000+ employees on a wide variety of HR topics—recruiting, onboarding, employee engagement, performance management, career development, diversity & inclusion, talent management, compensation, compliance, policies, integrity, and organizational change. Advise and execute on communication strategy, branding, tactics to align with business goals, achieve HR leaders’ objectives, engage audiences, manage change, and measure success.• Designed and built Comcast’s HR Communication infrastructure and cadence from the ground up—including newsletters, broadcasts, and a social collaboration community. Reimagined and rebranded over time. • Designed architecture of new employee-focused “Working at Comcast” (HR), new hire, & manager sections of company intranet in partnership with Internal Communications team. • Created and currently write and produce “HR Live!,” a quarterly news program broadcast nationally from our Philadelphia television studio. Show is in fifth year of production.• Led HR communications work stream for one of the nation’s most complex merger & acquisition projects, then leveraged the strategy to help transform Comcast’s new hire communications.• Led national effort to brand and market Comcast’s career development resources. Launched first "Career Week" designed to empower employees to take charge and “grow” their careers. • Communicated and managed change associated with launch of Comcast's first enterprise-wide performance management program. • Led cross-functional team to create comprehensive “life event” guides that employees can self-serve on intranet to learn what they need to know, do, and think about—and how Comcast supports them—when they are experiencing an important event in their life.• Developed monthly dashboard to measure communication results, enable objective analysis, and drive continuous improvement.

London, Gb

Senior communications consultant responsible for managing accounts, developing business, leading client teams, and delivering professional services.Advised clients on communication strategy and messaging around employee benefits, recruitment, compensation, and other human resources topics. Managed complex communication campaigns. Served as senior strategist, project manager, and lead writer on a wide variety of projects, including employee handbooks, employee benefit enrollment campaigns, wellness communication, recruiting materials, merger and acquisition communication, summary plan descriptions, and intranet content. Coordinated, drafted, and presented proposals to major clients to develop new business.• Served as communication consultant to Fortune 500 telecommunications, pharmaceutical, and manufacturing corporations as well as small-to-mid-sized companies and non-profit institutions. • Conducted comprehensive audit of major apparel retailer’s communications which enabled them to develop a cohesive communications structure and strategy.• Produced consistent annual communication revenue in excess of $250,000. Initiated relationship with the United Way to co-found the Aon Consulting/United Way Hand in Hand Award which annually recognized an area employer for exemplary service and support to employees and the community regarding children and child care. Raised over $80,000 for early child care education and advocacy.

Chief media relations officer for Sedgwick’s 90 risk advisory and employee benefits consulting offices in the United States. Developed annual public relations strategy to support the firm’s business development efforts and promote national industry and business initiatives. Developed publicity themes; contacted national, trade, and regional media to pitch story ideas; wrote, edited, and placed byline articles; wrote news releases. Promoted individual spokespersons’ expertise and thought leadership through press interviews and byline articles. Coached senior executives on media interaction and counseled them on messaging. Developed speaking opportunities at national and regional conferences and wrote speeches for Sedgwick CEO. Organized annual press events at Risk and Insurance Management Society (RIMS) Conference, including press receptions and individual meetings with reporters. Conducted surveys on insurance and benefits topics and publicized results.Selected Accomplishments• Annually increased visibility in national and regional risk management, employee benefits, business, and mainstream press (such as Business Insurance, CFO, The New York Times, The Wall Street Journal, and the Philadelphia Business Journal). • Annually increased mentions in the press (51% increase in final year on the job—from 643 in 1997 to 984 in 1998). • Increased press interviews 31% in final year on the job—from 105 in 1997 to 135 in 1998. • Promotion of Sedgwick survey results resulted in front page stories in “Labor Letter” column of The Wall Street Journal on several occasions. • Pitched story ideas that resulted in coverage of Sedgwick initiatives on RIMS-TV—a television program that was broadcast for the duration of this leading industry conference.

Built Noble Lowndes’ first internal public relations department and managed media relations for Noble Lowndes’ 10 U.S. employee benefits consulting offices. Planned and budgeted national public relations program; developed publicity themes; pitched story concepts to national, trade, and regional media; wrote, edited, and placed byline articles; wrote news releases; arranged interviews; counseled corporate spokespersons; placed speakers at national and regional conferences; maintained corporate identity standards; planned special events; produced monthly national employee newsletter; contributed feature stories to Noble Lowndes’ international employee newsletter; produced corporate videos; collaborated with marketing team on client newsletter and marketing literature.

Lead consultant responsible for marketing and delivering employee benefits communication services to client companies. Developed communication strategy, wrote copy, and supervised design and production of a wide variety of written and audiovisual communication materials. Managed relationships with clients of varying sizes and industries. Editor of quarterly client newsletter. Wrote and produced marketing collateral. Planned and executed public relations efforts, including writing and placing byline articles and obtaining interview opportunities for subject matter experts.