Joan Sanchez Email & Phone Number

Chicago, Illinois, Us

• Lead and mentor a team of quality engineers, overseeing day-to-day operations, performance management, and professional development.• Collaborate with product and implementation teams to ensure timely execution of functional and automated testing in line with partner commitments.• Implement and drive strategic initiatives such as test plan creation, test automation, performance testing, and continuous improvements in the software development lifecycle (SDLC).• Develop and execute a scalable SaaS-driven quality assurance strategy that enhances product quality and ensures exceptional user experiences.• Integrate quality processes into CI/CD pipelines to facilitate efficient and reliable software releases.• Set, track, and analyze key quality assurance metrics to drive team performance, accountability, and process improvement.• Oversee defect tracking and resolution processes in collaboration with cross-functional teams to ensure timely identification and remediation of issues.• Identify and assess risks to product quality, implementing strategies to mitigate these risks effectively.• Plan and conduct performance testing to optimize software scalability and responsiveness, ensuring the product meets business and user requirements.

• Manage Data Security, IT Operations, IT Service Delivery, and compliance audits, as assigned.• Prepare and oversee the preparation of audit reports and work papers to ensure adequate documentation exists to support the completed audit and conclusions.• Assist the VP of Technology in providing strategies and direction of all technical task orders within the scope of assigned task order domain areas.• Identify, recommend, and report improvement opportunities for global processes and controls.• Lifecycle management, capacity management and vendor management• Select, develop, motivate and manage staff; increase their responsibilities where possible to further their individual growth; promote teamwork.

• Manage multiple quality projects simultaneously and consistently — in lead or sole role.• Assist development teams in efficient test plan formulation.• Mentor developers in software testing practices, appropriate use of automation technologies and proper practices for test suite maintenance.• Participate in daily/weekly design meetings to work towards a common solution for product quality and reliability.• Set quality standards along with best practices for testing practices on the appropriate product teams.

Santo Domingo, Distrito Nacional, Do

• Identify opportunities and recommends methods to improve service, work processes and financial performance.• Assist or perform all sections of an Information Systems audit such as Software applications, Databases, Networks, Data Security, and IT frameworks.• Assists in development of the annual audit plan and schedule.• Assist and/or supervises audit team members in the performance of internal audit fieldwork for audit areas assigned by audit management.

• Create and execute manual and automated Test Cases for Oracle Forms 11g running in out-of-browser Java EE containers using Java Web Start and Oracle Reports 11g.• Create and Execute Test Cases of PL/SQL functions and procedures in Oracle EE 10g/11g DB.• Create Test Plans, document Test Cases and report Defects in IBM RTC Quality Manager.• Address quality status and product defect concerns.• Supervise testing environment for all system compatibility checks.• Enforce test development standards in coordination with VP of Technology.

Santo Domingo, Do

• Design, create and execute manual and automated test cases for web-based applications developed in Java, JavaScript, J2EE, and HTML.• Create Test Plans, document Test Cases and report Defects in HP Quality Center.• Decompose high level Business Requirements to create Functional Requirements.• Review product design specifications and ensure they meet client's requirements.• Test key features of software products and verify proper functioning and quality.