Joan Nzuma Email & Phone Number

Nairobi County, Kenya

🖋️Assist in processing of local purchase orders and generate Invoice, delivery notes using SystemsApplications & Products (SAP) system.🖋️Assist resolve concerns with products or services to help with retention of clients and drive sales.🖋️ Manage and expedite tracking and communication updates with relevant departments including finance, and warehousing for faster processing of orders.🖋️Creation of credit note requisition and Goods Received Note documents🖋️Receive calls and respond to customer queries to ensure customer satisfaction 🖋️Develop and maintain stakeholder relationships to ensure the smooth flow of activities and use their suggestions to create solutions.🖋️Assist in managing payments & Updating account balances to customer whilst discussing subsequent payments to help keep accounts on track🖋️Undertake stock taking of products in the warehouse to keep accountability of amount of inventory available.🖋️Assist in updating weekly, Monthly reports and projections using excel spreadsheet for better planning resulting to smooth operations.🖋️ Generate on time comprehensive documentations and record keeping for future reference.

Kiambu, Kenya

Key Contributions: 🖋️ Ensuring that the project's goals are met through continuous impact evaluation and using the data to identify best practices and ways to improve operations.🖋️ Make strategic networks and use existing ones to raise awareness about the program to increase student numbers in current and future counties.🖋️ Collaborate with quality assurance and delivery teams to ensure that the recommended food quality standards are met, and that food is delivered to students safely.Key Achievements: ⭐ Oversaw all program-related activities in the institution, leading and guiding teams and solving problems that arise from daily activities and exceeding overall organizations targets by 120%

Key Contributions:🖋️ Researched and evaluated suppliers based on their production and distribution capacities, price, quality, aftersales support, history, and reputation.🖋️ Maintaining strong vendor relationships through the arrangement of pricing and delivery structures, the management of specific shipments, and the quick resolution of paperwork issues.🖋️ Satisfied documentation requirements by producing estimates, invoices, and tracking spreadsheets with SAP software.Key Achievement:⭐ Used effective negotiation techniques to reduce the organization's procurement costs by 20%, exceeding targets without sacrificing the quality of the goods and services

Nairobi, Kenya

🖋️ Calculated and produced purchase orders to track inventory levels, confirm purchase requisitions, and expeditated client orders.🖋️ Sorted out various supply chain issues involving a variety of sources, coordination, and scheduling considerations.🖋️ Prepared LPO, LSO, GRN, Purchase Requisition, and Requirement Specification (SoR).

Certified Procurement And Supply Profession Of Kenya Cpsp-K, Purchasing, Procurement/Acquisitions And Contracts Management

Bachelor Of Science Procurement And Contract Management, Purchasing, Procurement/Acquisitions And Contracts Management, Second Class - Upper Division

Certificate In Procurement Fundamentals, Purchasing, Procurement/Acquisitions And Contracts Management