Joan Rhode, A-Csm®, Csm®, Cbap®, Rte, Icp-Acc Email & Phone Number

• Practices Servant Leadership with the team• Assists and guides the team with the adoption of agile principles and practices• Helps the team reveal, eliminate or escalate impediments • Assist the Product Owner in the creation, management and refinement of the Product Backlog• Promotes effective ceremonies such as Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review and Sprint Retrospective• Encourages the team to be self-organizing • Tracks and promotes awareness of metrics so the team can assess key trends• Works with Product Owner to share the team’s accomplishments and struggles with stakeholders and other partners• Coordinates planning and implementation of kits/independent releases; rallies team to address post-release issues• Helps team establish their cadence while ensuring the team’s pace is sustainable

200 S. 108Th Avenue, Omaha, Ne 68154

• Transformed complex business requirements into simple acceptance criteria and user stories• Worked continuously with developers, stakeholders, end-users and technology groups to ensure business needs were met while providing leadership, empathy and understanding of the end users’ needs• Collaborated with Product Owner to create and maintain product backlog and roadmap• Created professional quality project artifacts such as charters, requirement plans, business requirement documents, models, traceability matrices, story cards, user story maps and others as appropriate

Omaha, Ne

Elicited, analyzed, specified, validated and documented business requirements. Collaborated with project team and project sponsors to determine project scope and vision on complex and strategically important projects. Clearly identified project stakeholders, conducted interviews and process analysis to gather user requirements. Translated user requirements to business requirements. Analyzed and verified requirements for completeness, consistency, comprehensibly, and conformity to standards. Managed and tracked the status of requirements through the project lifecycle, enforced and redefined as necessary. Acted as member of IT Design Team to outline existing business processes provided requirements clarification. Researched, reviewed and analyzed the effectiveness and efficiency of existing requirements-gathering processes and developed strategies for enhancing or further leveraging these processes. Provided guidance and/or instruction to junior staff members.

Omaha, Ne

Played a major role in the planning, design, scripting and execution of the various software development applications. Applied functional knowledge and technical expertise to deliver high quality testing projects. Worked with offshore counterparts, development and business to map out test cases per application requirements, and analyzed and documented defects and ensured proper test coverages.

Omaha, Ne

Lead, directed and executed enterprise-wide medium to large project initiatives from conception through flawless implementation.