After much consideration, research and planning, I drew out the entrepreneurial gauntlet! Pairing my zest for hard work, compassion for seniors, and experience in dealing with people and bureaucracy, I introduced "At Your Service for Seniors" to the senior citizens of London ON!At Your Service for Seniors offers seniors the opportunity to continue to live in their own residences without losing an ounce of the dignity they've always enjoyed! We provide 'independence on a silver platter'!I have created this business from the ground up. I have incorporated all my knowledge & abilities to emphasize excellent customer service & quality care while treating each client in a holistic, respectful manner. Customizing how and when we provide the services is our forte. We stress the importance of working cohesively with the health care members that intersect (eg, CCAC, family doctors, community supports) as well as the client's family & friends. Recently we've broadened our scope by adding a couple of other items to our menu of services: Art (painting, needlework) Instruction and 'Ageless Grace' which is an exercise program performed while seated - perfect for those with arthritic knees! We are fully insured. Presently we are delighted to have 55 service providers! (with more in the wings) All of our service providers are covered by WSIB. They have current first aid & CPR, police record checks for working with vulnerable folks, clean driving record, as well as extraordinary references!! You will find that the calibre of our Associates surpasses that of our competitors. We are pleased to be able to say that DVA Health Cards are accepted! We are BBB approved!

Reported directly to the Integrated Vice President of Support Services of LHSC & SJHC. Directed all activity in this department of 460 plus unionized service workers. Represented department at all labour/management grievances, mediations and arbitrations. Actively critiqued present and future business situations, recommended course(s) of action to Executive Leadership. Elected to exit the organization when the position (as well as 6 other positions) ceased to exist as LHSC moved to a non centralized model of management for support staff.

Over the first 16 years of my career at LHSC, I was responsible for unionized support staff in various departments across all three campuses of London Health Sciences. These departments included PSA & TSA, Housekeeping, Linen and Patient Equipment. My path also led me to the world of waste management, which at a hospital, is a very big deal!