Joana Serra
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Joana Serra Email & Phone Number

Human Resources Senior Supervisor | EPIC SANA Marquês at SANA Hotels
Location: Lisbon, Portugal 6 work roles 2 schools
1 work email found @corinthia.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email j****@corinthia.com
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Current company
SANA Hotels
Role
Human Resources Senior Supervisor | EPIC SANA Marquês
Location
Lisbon, Portugal
Company size
804 employees

Who is Joana Serra? Overview

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Quick answer

Joana Serra is listed as Human Resources Senior Supervisor | EPIC SANA Marquês at SANA Hotels, a with 804 employees, based in Lisbon, Portugal. AeroLeads shows a work email signal at corinthia.com and a matched LinkedIn profile for Joana Serra.

Joana Serra previously worked as Cluster HR Senior Supervisor at Sana Hotels and Human Resources Executive at Corinthia Hotel Lisbon. Joana Serra holds Ccp. Formação Pedagógica De Formadores from Iefp.

Company email context

Email format at SANA Hotels

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{first}.{last}@corinthia.com
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Profile bio

About Joana Serra

Joana Serra is a Human Resources Senior Supervisor | EPIC SANA Marquês at SANA Hotels. She possess expertise in hospitality industry, hotels, tourism, food and beverage, hospitality and 18 more skills. She is proficient in Espanhol and Inglês. Colleagues describe her as "Acompanhei o percurso profissional durante os mais de 12 anos que trabalhou no Corinthia Lisbon e constatar a sua constante evolução e crescimento profissional. Durante este período foi sempre capaz de ultrapassar os desafios que lhe foram sendo propostos revelando-se uma profissional zelosa, diligente e autónoma no exercício das suas funções nas quais sempre demonstrou um desempenho acima da média grangeando o respeito de colegas e superiores. Por tudo quanto já disse não hesitarei em recomendar esta colaboradora para o exercício das funções que vinha desempenhando ou similares deixando-lhe um agradecimento por todo o trabalho e dedicação ao longo dos anos em que trabalhámos juntos e em que foi instrumental para o sucesso da empresa e do departamento de Recursos Humanos." and "Joana Serra is a enthusiastic, goal-oriented and a strong team player. Great personality, good attitude, hardworking and definetely confident. Being very friendly and sociable to everyone, from guests to colleagues, Joana is a great value for any company."

Listed skills include Hospitality Industry, Hotels, Tourism, Food And Beverage, and 19 others.

Current workplace

Joana Serra's current company

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SANA Hotels
Sana Hotels
Human Resources Senior Supervisor | EPIC SANA Marquês
Lisbon, Portugal
Website
sanahotels.com
Employees
804
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Company profile
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6 roles

Joana Serra work experience

A career timeline built from the work history available for this profile.

Human Resources Senior Supervisor | Epic Sana Marquês

Sana Hotels

Lisbon, Portugal

Cluster Hr Senior Supervisor

Current
Sana Hotels

Lisboa, Portugal

Cluster:EPIC SANA Marquês HotelSANA Capitol Hotel Bread & Friends

Mar 2023 - Present

Human Resources Executive

Corinthia Hotel Lisbon

Lisboa E Região, Portugal

Tasks and responsibilities:Recruitment: - Publishing job offers, screening and interviewing.- Managing recruitment channels. - Sourcing candidates through databases and social media.- Managing relationships with universities and schools – participation in events, student visits, internships. Development:- Preparing and delivering training to the new employees on boarding.- Updating HR policies and procedures. Administrative:- Contribute to answer employee’s questions. - Support the on boarding and off boarding process. - Prepare HR related documentation such as declarations of employment or others. - Ensuring HR database is up to date, accurate and compliant with legislation. (Including occupational health).- Maintaining HR training & support files and databases updated. - Updating employee records.Following Human Resources policies and processes within the framework of the company’s objectives.Support HR Director.Support Training and Development Manager.

Dec 2018 - Feb 2023

Guest Relations & Guest Service Agent | Operational Coach

Corinthia Lisbon

Lisboa

Dealing with all guest requests, as well as being responsible for VIP guests – host, support and requests.Attention to detail. Ensuring that work is accurate and thorough with the highest standards of Corinthia Hotels and Resorts.Operational Coach - Training new team members. Providing assistance to the guests at the Executive Desk:- Making guest check-in and check-out and escort them to their room.- Welcome VIP guests at the airport and escort them to the hotel.- Offering guests a detailed and personalized service.Assistance to Guest Services and Front Office:- Check in & Check out- Answering emails (internal and external - from two accounts)- Providing information to guests about hotel facilities and about the city- Giving recommendations and making reservations at restaurants, car rentals, etc.

Sep 2010 - Dec 2018

Front Office Trainee

Vila Gale, S.A.

Lisboa, Portugal

During my Internship I've worked at Front Office.

Jun 2010 - Aug 2010

Food And Beverage Trainee

Vila Alba Resort

Lagoa, Portugal

During my Internship I've worked at Storage Department and F&B outlets.

Jun 2009 - Sep 2009
Team & coworkers

Colleagues at SANA Hotels

Other employees you can reach at sanahotels.com. View company contacts for 804 employees →

PC Pedro Carvalho Pedro Carvalho Colleague at Sana HotelsLisboa, Lisbon, Portugal View → AM Alexandra Martins Alexandra Martins Colleague at Sana HotelsPalmela, Setúbal, Portugal View → JV Joao Vieira Joao Vieira Colleague at Sana HotelsLisboa, Lisbon, Portugal View → TG Teresa Grilo Teresa Grilo Colleague at Sana HotelsLisboa, Lisbon, Portugal View → SM Sana Mahboubi Sana Mahboubi Colleague at Sana HotelsAlgeria View → GS Gonçalo Santiago Gonçalo Santiago Colleague at Sana HotelsCascais, Lisbon, Portugal View → PP Patricia Pires Patricia Pires Colleague at Sana HotelsBelas, Luanda Province, Angola View → BX Beatriz Xavier Caetano Beatriz Xavier Caetano Colleague at Sana HotelsPortugal View → BB Belinda Barata Belinda Barata Colleague at Sana HotelsLisboa, Lisbon, Portugal View → SF Sara Fabião Sara Fabião Colleague at Sana HotelsSantarém, Portugal View →
2 education records

Joana Serra education

Ccp. Formação Pedagógica De Formadores

Iefp
FAQ

Frequently asked questions about Joana Serra

Quick answers generated from the profile data available on this page.

What company does Joana Serra work for?

Joana Serra works for SANA Hotels.

What is Joana Serra's role at SANA Hotels?

Joana Serra is listed as Human Resources Senior Supervisor | EPIC SANA Marquês at SANA Hotels.

What is Joana Serra's email address?

AeroLeads has found 1 work email signal at @corinthia.com for Joana Serra at SANA Hotels.

Where is Joana Serra based?

Joana Serra is based in Lisbon, Portugal while working with SANA Hotels.

What companies has Joana Serra worked for?

Joana Serra has worked for Sana Hotels, Corinthia Hotel Lisbon, Corinthia Lisbon, Vila Gale, S.A., and Vila Alba Resort.

Who are Joana Serra's colleagues at SANA Hotels?

Joana Serra's colleagues at SANA Hotels include Pedro Carvalho, Alexandra Martins, Joao Vieira, Teresa Grilo, and Sana Mahboubi.

How can I contact Joana Serra?

You can use AeroLeads to view verified contact signals for Joana Serra at SANA Hotels, including work email, phone, and LinkedIn data when available.

What schools did Joana Serra attend?

Joana Serra holds Ccp. Formação Pedagógica De Formadores from Iefp.

What skills is Joana Serra known for?

Joana Serra is listed with skills including Hospitality Industry, Hotels, Tourism, Food And Beverage, Hospitality, Front Office, Resorts, and Micros.

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