Joan Addley

Joan Addley Email and Phone Number

Customer Success Manager @ Relo
Cardiff, GB
Joan Addley's Location
Cardiff, Wales, United Kingdom, United Kingdom
Joan Addley's Contact Details

Joan Addley work email

Joan Addley personal email

n/a
About Joan Addley

I have been blessed with a background and experiences as diverse as the city I live in. I am passionate about training, I enjoy people getting excited about learning a new skill, and I find curiosity contagious! A professional with more than 20 years of experience in management and training, I am a leader, a people manager, a coach, and a motivator. Skilled at developing course content, project briefs, research, and project management, I enjoy helping learners achieve their goals while inspiring them to grow beyond their present learning environment.

Joan Addley's Current Company Details
Relo

Relo

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Customer Success Manager
Cardiff, GB
Joan Addley Work Experience Details
  • Relo
    Customer Success Manager
    Relo
    Cardiff, Gb
  • Relo
    Customer Success Manager
    Relo Aug 2023 - Present
    London, United Kingdom
  • University Of Galway
    Teaching Support
    University Of Galway Sep 2022 - May 2023
    Galway, County Galway, Ireland
    I am excited to be working with the School of Nursing at the University of Galway, where I am co-ordinating and facilitating CPR skills sessions for Nursing and Midwifery students. This programme is required by all Nursing students prior to attending their clinical practice.
  • Shopify
    Program Operations, Rnd Discovery
    Shopify Nov 2021 - Dec 2022
    County Galway, Ireland
    Worked with RnD Discovery, an onboarding program designed to introduce new hires in RnD to Shopify's product and tech stack.
  • Shopify
    Technical Merchant Support Team Lead
    Shopify Dec 2019 - Nov 2021
    Galway, Ireland
    As a Team Lead, I managed an escalated support team, which was a technical touchpoint between the Support and Development teams at Shopify. I encouraged individual professional development while mentoring and coaching team members to provide high-value support to our merchants.
  • Shopify
    Technical Merchant Support
    Shopify May 2018 - Nov 2019
    Galway, Ireland
    As a member of the Technical Merchant Support Team, I was not only able to provide more technical assistance to our merchants but was able to provide technical assistance to the Support Team. I championed a diversity project that encouraged women to apply for more technical roles in Shopify and provided mentoring to new team members.
  • Shopify
    Shopify Support Advisor
    Shopify Jun 2015 - Apr 2018
    Galway, Ireland
    Shopify is an international company that provides complete e-commerce solutions for businesses around the world. As a Support Advisor, I had the awesome privilege of assisting our merchants by offering solutions that will help them grow their businesses. I also spent 300+ hours mentoring new Support Advisors, recorded 14 training webinars, and gave a talk to the company on productivity.
  • Helping Hearts (Cpr & First Aid Training)
    Managing Director
    Helping Hearts (Cpr & First Aid Training) Jun 2013 - Nov 2021
    Galway, Ireland
    I started my company, Helping Hearts, to deliver personalised CPR & First Aid Training Courses for first responders, professionals, communities, and schools throughout Ireland.Specialising in Community CPR Courses and CPR in schools, we provide our students with the knowledge and confidence to act in an emergency.
  • Us Army
    Various Positions
    Us Army Nov 1993 - Jun 2008
    Massachusetts, United States
    In November of 1993, I joined the U.S. Army Reserve as a 91H, or Orthopedic Specialist. I spent most of my 15-year career in the New England area, but I have also participated in exercises across the United States and Germany.As I advanced in the military, I took on additional roles and leadership responsibilities that complemented my passion for emergency services and training soldiers. These roles (full list below) included Medical Specialist where I qualified as an EMT-I, Records &… Show more In November of 1993, I joined the U.S. Army Reserve as a 91H, or Orthopedic Specialist. I spent most of my 15-year career in the New England area, but I have also participated in exercises across the United States and Germany.As I advanced in the military, I took on additional roles and leadership responsibilities that complemented my passion for emergency services and training soldiers. These roles (full list below) included Medical Specialist where I qualified as an EMT-I, Records & Administration Specialist, Training & Accreditation Coordinator, EMS Instructor, Hazardous Materials Technician, and Firefighter. Most recently, I served as the Assistant Team Chief to a Firefighting team in New Hampshire. • Medical Specialist• Orthopedic Specialist• Finance Specialist• Medical Records Specialist• Training & Accreditation Coordinator• Instructor• Mentor• Unit Substance Abuse Prevention Leader• Unit Administrative Technician• Nuclear, Biological, and Chemical Non-commissioned Officer• Emergency Care Sergeant• Firefighter• Airport Firefighter• Hazardous Materials Technician• Hazardous Materials Incident Commander• FireFighting Team Assistant Team Chief Show less

Joan Addley Skills

Emergency Management Microsoft Office Wordpress Web Design Customer Service Social Media First Aid Social Networking Cpr Certified Graphic Design Risk Assessment Firefighting Project Management New Business Development Leadership Team Leadership Military Army Program Management Cpr Instructor First Aid Instructor Cardiac First Responder Instructor Small Business Mobile Applications Lecturing Presentations Nremt Health Pre Hospital Trauma Life Support Trauma Aims Fire Fighter Aircraft Rescue Fire Fighter Hazardous Materials Incident Commander Hazardous Materials Technician Hazardous Materials Drawing Project Coordination Google Analytics Disaster Recovery Tutoring Wireframes Typing Publishing Magazines Magazine Layout Design Writing Creative Writing Website Development Yoga

Joan Addley Education Details

Frequently Asked Questions about Joan Addley

What company does Joan Addley work for?

Joan Addley works for Relo

What is Joan Addley's role at the current company?

Joan Addley's current role is Customer Success Manager.

What is Joan Addley's email address?

Joan Addley's email address is jo****@****ify.com

What schools did Joan Addley attend?

Joan Addley attended Trinity College Dublin, National University Of Ireland, Galway.

What skills is Joan Addley known for?

Joan Addley has skills like Emergency Management, Microsoft Office, Wordpress, Web Design, Customer Service, Social Media, First Aid, Social Networking, Cpr Certified, Graphic Design, Risk Assessment, Firefighting.

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