Joan Addley work email
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Joan Addley personal email
I have been blessed with a background and experiences as diverse as the city I live in. I am passionate about training, I enjoy people getting excited about learning a new skill, and I find curiosity contagious! A professional with more than 20 years of experience in management and training, I am a leader, a people manager, a coach, and a motivator. Skilled at developing course content, project briefs, research, and project management, I enjoy helping learners achieve their goals while inspiring them to grow beyond their present learning environment.
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Customer Success ManagerReloCardiff, Gb -
Customer Success ManagerRelo Aug 2023 - PresentLondon, United Kingdom -
Teaching SupportUniversity Of Galway Sep 2022 - May 2023Galway, County Galway, IrelandI am excited to be working with the School of Nursing at the University of Galway, where I am co-ordinating and facilitating CPR skills sessions for Nursing and Midwifery students. This programme is required by all Nursing students prior to attending their clinical practice. -
Program Operations, Rnd DiscoveryShopify Nov 2021 - Dec 2022County Galway, IrelandWorked with RnD Discovery, an onboarding program designed to introduce new hires in RnD to Shopify's product and tech stack. -
Technical Merchant Support Team LeadShopify Dec 2019 - Nov 2021Galway, IrelandAs a Team Lead, I managed an escalated support team, which was a technical touchpoint between the Support and Development teams at Shopify. I encouraged individual professional development while mentoring and coaching team members to provide high-value support to our merchants. -
Technical Merchant SupportShopify May 2018 - Nov 2019Galway, IrelandAs a member of the Technical Merchant Support Team, I was not only able to provide more technical assistance to our merchants but was able to provide technical assistance to the Support Team. I championed a diversity project that encouraged women to apply for more technical roles in Shopify and provided mentoring to new team members. -
Shopify Support AdvisorShopify Jun 2015 - Apr 2018Galway, IrelandShopify is an international company that provides complete e-commerce solutions for businesses around the world. As a Support Advisor, I had the awesome privilege of assisting our merchants by offering solutions that will help them grow their businesses. I also spent 300+ hours mentoring new Support Advisors, recorded 14 training webinars, and gave a talk to the company on productivity. -
Managing DirectorHelping Hearts (Cpr & First Aid Training) Jun 2013 - Nov 2021Galway, IrelandI started my company, Helping Hearts, to deliver personalised CPR & First Aid Training Courses for first responders, professionals, communities, and schools throughout Ireland.Specialising in Community CPR Courses and CPR in schools, we provide our students with the knowledge and confidence to act in an emergency. -
Various PositionsUs Army Nov 1993 - Jun 2008Massachusetts, United StatesIn November of 1993, I joined the U.S. Army Reserve as a 91H, or Orthopedic Specialist. I spent most of my 15-year career in the New England area, but I have also participated in exercises across the United States and Germany.As I advanced in the military, I took on additional roles and leadership responsibilities that complemented my passion for emergency services and training soldiers. These roles (full list below) included Medical Specialist where I qualified as an EMT-I, Records &… Show more In November of 1993, I joined the U.S. Army Reserve as a 91H, or Orthopedic Specialist. I spent most of my 15-year career in the New England area, but I have also participated in exercises across the United States and Germany.As I advanced in the military, I took on additional roles and leadership responsibilities that complemented my passion for emergency services and training soldiers. These roles (full list below) included Medical Specialist where I qualified as an EMT-I, Records & Administration Specialist, Training & Accreditation Coordinator, EMS Instructor, Hazardous Materials Technician, and Firefighter. Most recently, I served as the Assistant Team Chief to a Firefighting team in New Hampshire. • Medical Specialist• Orthopedic Specialist• Finance Specialist• Medical Records Specialist• Training & Accreditation Coordinator• Instructor• Mentor• Unit Substance Abuse Prevention Leader• Unit Administrative Technician• Nuclear, Biological, and Chemical Non-commissioned Officer• Emergency Care Sergeant• Firefighter• Airport Firefighter• Hazardous Materials Technician• Hazardous Materials Incident Commander• FireFighting Team Assistant Team Chief Show less
Joan Addley Skills
Joan Addley Education Details
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Innovation And Enterprise Development -
Training And Education
Frequently Asked Questions about Joan Addley
What company does Joan Addley work for?
Joan Addley works for Relo
What is Joan Addley's role at the current company?
Joan Addley's current role is Customer Success Manager.
What is Joan Addley's email address?
Joan Addley's email address is jo****@****ify.com
What schools did Joan Addley attend?
Joan Addley attended Trinity College Dublin, National University Of Ireland, Galway.
What skills is Joan Addley known for?
Joan Addley has skills like Emergency Management, Microsoft Office, Wordpress, Web Design, Customer Service, Social Media, First Aid, Social Networking, Cpr Certified, Graphic Design, Risk Assessment, Firefighting.
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