I’m a Sales and Customer Service Manager in the tech industry turning Web Developer. Over the past 15 years, I’ve helped my customers (and their organizations) solve business problems and improve processes through the use of technology.Through collaborating with managers, developers, and clients, I’ve gained a deeper understanding of the business processes and work performed in the industry. That exposure, combined with my passion for improving efficiency using technology, my eagerness to learn new skills, and my focus on continual improvement, led me to pursue training in web development.With my knowledge of the industry and familiarity with the development process, I look forward to starting to develop applications and continue to help people and organizations succeed using technology.My key skills include:• HTML• CSS• JavaScript• React• PythonI’m open to exchanging ideas and collaborating on projects. If you want to learn more about my background or explore potential collaborations, feel free to contact me via direct message or through my portfolio site: https://joanafm.pages.dev/.