Sales And Customer Service Manager
Current• Drive business growth by prospecting, showcasing software value, writing proposals, and closing deals, helping increase revenue by over 80%.• Enhance user adoption by providing hands-on training and remote support to multidisciplinary teams, improving efficiency and overall customer satisfaction.• Elevate service quality by engaging customers, addressing concerns, and using feedback to drive consistent improvements, leading to the introduction of new or enhanced features each month.• Improve user experience by collaborating with the development team to conceptualize and test new features, minimize bugs, and enhance overall user satisfaction.