Joana Rodrigues Email & Phone Number

Castelo Branco, Pt

- Worked with Sales Enablement, Salesforce Scheduler, and acted as a Business Analyst on various projects, ensuring projects are not only well-organized but visually compelling;- Designed and developed Wordpress pages to improve company's website;- I conceive and design content on social media platforms such as Instagram, LinkedIn, and TikTok. I produce multimedia content, including videos for TikTok and Instagram, and internally develop the quarterly newsletter and comics. I have crafted communication plans for clients aimed at successfully launching new products.

- Developed custom components using Lightning Web Components (LWC) within Experience Cloud and designed UI/UX using Figma for the website to enhance user experience across the Salesforce platform.- Created multimedia content using Canva for platforms like Instagram, LinkedIn, and TikTok. I managed social media channels to amplify brand presence and engage followers through strategic content.

At ForAll Phones, a leading company in Portugal specializing in refurbished technology, I had the opportunity to contribute to the brand's growth and vision through various roles:- Developed engaging content to promote refurbished technology and company initiatives.- Managed online sales through marketplaces and social networks, driving revenue and expanding customer reach.- Provided comprehensive customer support, assisting with inquiries and ensuring satisfaction both before and after sales.ForAll Phones fosters talent through its university ambassador program, aimed at nurturing skills and contributing to the company's strategic goals. This role allowed me to enhance my skills in digital marketing, design tools such as Canva, teamwork, and problem-solving, while also gaining valuable experience in social media marketing and sales.

Streamer on Twitch with a focus on entertainment.

Castelo Branco

- I collaborated closely with my colleagues to keep the store organized and welcoming, ensuring that we met our customers' needs efficiently.- I provided excellent customer service by helping customers find the products they were looking for and offering advice on their purchases.- I helped manage and replenish stock, making sure our shelves were always well-stocked and looking great.- I boosted sales by using suggestive selling techniques and promoting featured products to our customers.- I addressed and resolved customer issues and complaints professionally and effectively, which helped increase customer satisfaction and loyalty.

Tortosendo

- Designed and prototyped user-friendly interfaces using Adobe XD.- Created user flows and wireframes in Overflow to visualize app functionality and enhance the user experience.- Gained experience with the basics of WordPress, assisting in website design and content management.

Castelo Branco

Entroncamento

- Installation of security systems;- Computer maintenance;- Associative design- MySQL- PHP

Tomar

- HTML5/CSS/JS Training- ASP.NET training- Training project- SoftINSA real context projects: SIR, LINSA.

Licentiate Degree, Computing And Multimedia

Ctesp Tecnologias E Programacão De Sistemas De Informação, Curso Técnico Superior Profissional Em Tecnologias E Programação De Sistemas De Informação

Técnico De Gestão E Programação De Sistemas Informáticos