Joana Pereira Correia

Joana Pereira Correia Email and Phone Number

Head of Operations @ Heden Coworking
Lisbon, Portugal
Joana Pereira Correia's Location
Lisbon, Lisbon, Portugal, Portugal
Joana Pereira Correia's Contact Details

Joana Pereira Correia personal email

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Joana Pereira Correia phone numbers

About Joana Pereira Correia

High energy and biased to action, I love working in dynamic environments where I get to wear many hats. I'm always learning and adapting my interpersonal skills to my entrepreneurial spirit, which gives me the ability to be comfortable in different scenarios while always maintaining a go-getter attitude. Having worked in different industries, I was able to pursue a diverse skill set and educated myself to have a fresh perspective when jumping in to new challenges.As Chief of Staff my focus will be on driving strategic initiatives, optimising operations, and fostering seamless communication across departments. I aim to streamline processes, enhance project management, and ensure Heden & Spaceworks goals are achieved while aspiring to elevate our overall success and impact in the markets we're operating in.

Joana Pereira Correia's Current Company Details
Heden Coworking

Heden Coworking

View
Head of Operations
Lisbon, Portugal
Website:
heden.co
Employees:
14
Joana Pereira Correia Work Experience Details
  • Heden Coworking
    Head Of Operations
    Heden Coworking
    Lisbon, Portugal
  • Heden Coworking
    Chief Of Staff
    Heden Coworking Sep 2023 - Present
    Lisbon, Portugal
    Serving as a right-hand to both founders, I help streamline operations, implement key initiatives, and ensure Heden's goals are met efficiently and effectively.
  • Heden Lisboa Coworking
    Director Of People, Culture And Growth
    Heden Lisboa Coworking Jan 2022 - Sep 2023
    Lisbon, Portugal
  • Glovo
    Q-Commerce Expansion
    Glovo May 2021 - Jan 2022
    - Framed and mapped new cities to expand the ultra-delivery business in PT, RS, KZ and ME. - Launched the Q-Commerce business step by step, managing multiple projects. - Built stores on a tight budget from zero: getting suppliers, finding contractors, making real estate deals. Implemented from scratch OPS strategies and procedures. - PoC between all related departments - Operations, Marketing, Finance and Sales and external partners. - Hired and trained local teams. - Managed P&L of each city, guaranteeing a lean and optimal operation.
  • Glovo
    Darkstore City Manager
    Glovo Dec 2019 - May 2021
    Lisbon Area, Portugal
    - Built and launched the 1st PT darkstore from zero. - Defined an optimal layout and operational steps. - Defined assortment and negotiated with suppliers, collaborating to guarantee terms & ways of work to fit the needs of a newly launched business. - Implementes operations strategies and procedures. - Hired and trained local team. - Guaranteed regulatory compliance. - Liaised on PR and PA activities and collaborated with all relevant public shareholders.- Developed monthly business reviews, overseeing all relevant key metrics to understand P&L deviations. KEY-ACHIEVEMENTS Positive EBITDA (CM2) by EO December 2020 - 8 months after launch. Guaranteed Zero Waste operation in Lisbon. Established the initial terms for the social impact of Glovo Express in Portugal.
  • Hive
    Lisbon City Manager
    Hive Jan 2019 - Nov 2019
    Lisbon Area, Portugal
    - Co-launched hive business from zero in Portugal. - Managed 24h/7 operation and all the related Supply Chain, Operations, Logistics and Customer Service.- Public Affairs, met all relevant stakeholders to create and push for a balanced business regulation while guaranteeing internal compliance with Lisbon City Hall obligations. - Hired and trained teams, sourced suppliers, set up ops and all warehouse operations. - Designed and implemented new operational standards and procedures.KEY-ACHIEVEMENTS Guaranteed 5 trips per e-scooter per day, optimizing P&L. Created a task-force with the Portuguese police and other e-scooter companies to decrease vandalism. Contributed to familiarize micro-mobility in public and relevant forums (both in media as in Universities or joining forces with other relevant stakeholders) Designed and structured waste management policy
  • Hive
    Assistant Operations Manager
    Hive Oct 2018 - Dec 2018
    Lisbon Area, Portugal
    Assistant Manager launching a successful pilot in electric 🛴 mobility in Lisbon.Ride the hive - https://www.ridehive.com/
  • Go Surf Alentejo
    Manager Of Operations
    Go Surf Alentejo Apr 2018 - Oct 2018
    - Researched and obtained required licenses and permits to set up the surf-camp;- Created processes to ensure a smooth running of the surf-camp, both for clients as for thecampsite, evaluating corrections whenever necessary;- Established partnerships to increase brand awareness and sales;- Selected, trained and oversaw a rotating team of 10 people;- Monitorized results and reported to GM;- Branding and contents creation, launched social media;- Oversaw the daily operations of the project, including business development, staffing schedules, strategic planning, and quality assurance;
  • Paymentwall, Inc.
    Global Account Manager
    Paymentwall, Inc. Dec 2016 - Apr 2018
    Lisboa E Região, Portugal
    - Account management and business communication for a portfolio of 30 top accounts;- Coordinated all client-related interactions across internal teams (Integration, Accounting, etc.), ensuring a premium experience both for the client as for the relevant teams;- Identified new sales opportunities within existing accounts and up-sell accordingly, increasing portfolio revenues in ~20% that year;- Shared personal business processes and tools that proved to be effective within the AccountManagement team (from Russia to USA); - Represented Paymentwall in several conferences and exhibitions throughout the world, alsocontributing to prospecting and attracting new clients.
  • Tinkle Portugal
    Account Executive
    Tinkle Portugal Dec 2014 - Sep 2016
    Rua Barata Salgueiro, Nº 30 Lisboa
    PR, events and social media. Key Contributions:- Co-responsible for the media promotion of the leading accommodation platform in Portugal;- Establishment of colored contacts as a fashion trend through associations and partnerships with high couture fashion designers (ModaLisboa SS17)- Organization and promotion of workshops, press conferences and events;- Contents creation for the #1 streaming platform in Portugal;- Production of journalistic content on different subjects (health, lifestyle, etc.);- Promotion of opinion articles and discussions on the Portuguese media.
  • Acsendo
    Web Content Manager
    Acsendo Jan 2014 - Jul 2014
    Bogotá, Colômbia
    SaaS-based solution.Key Contributions:- Acsendo's online presentation, with contents written in Spanish and Portuguese (BR)- Platform content review;- Account Management for BR accounts.
  • Lisboa Park (Auto Sagres)
    Web Content Manager
    Lisboa Park (Auto Sagres) Jul 2013 - Dec 2013
    Lisboa
    Low-cost parking service directed to Lisbon Airport users. Key Responsibilities:- In addition to writing, editing and proofreading online content, responsible for crafting site promotions, email newsletters, and online outreach campaign;- Since I started at the launching of the service, I was glad to help in improving operations general wise: creating processes that improved the booking experience for clients, internal tools to organize pick-ups and team rotation, as well as establishing a pick-up process that ultimately relieved the pick-up team boosting confidence among clients.
  • Grupo About Media (Http://Ambienteonline.Pt/Sites/Aboutmedia/Index.Html)
    Marketing And Communications Manager
    Grupo About Media (Http://Ambienteonline.Pt/Sites/Aboutmedia/Index.Html) Mar 2011 - Jan 2013
    Lisboa
    Key Responsibilities:Concept development, image creation, organization and monitoring of conferences, lectures, courses and workshops related to urban planning, landscape, environment and management of the public space. Projects:▪ UrbaVerde - Sustainable Cities Fair (8. Edition) (jointly responsible)▪ 2nd. and 3rd. Urban Mobility Conference;▪ Lecture on the "New Regime of Urban Renewal";▪ Young Landscape Architect Award (8th. and 9th. Edition);▪ National Prize for Landscape Architecture (7th. and 8th. Edition);▪ Urban Equipment Iberian Award (1st. st and 2nd. Edition).
  • Grupo About Media
    Marketing And Communications Assistant
    Grupo About Media Dec 2010 - Mar 2011
    Lisboa
    Support in the management of the following projects:▪ UrbaVerde - Sustainable Cities Fair (7. Edition);▪ Larus / Journal Architectures Urban equipment Iberian Award (1st Edition and 2nd Edition).
  • Tryp Network Marketing Consulting Uk Limited
    Project Manager
    Tryp Network Marketing Consulting Uk Limited Aug 2010 - Dec 2010
    Lisboa
    Planning and execution of the following projects: 2nd 2010 edition of Lisboa Restaurant Week;2nd 2010 edition of Porto Restaurant Week.
  • Weber Shandwick
    Trainee Account
    Weber Shandwick Feb 2010 - Jul 2010
    Lisboa
    Assisting a senior account responsible for Health & Pharmaceutical Industry accounts.

Joana Pereira Correia Skills

Marketing Strategic Communications Event Management Sales Management Microsoft Office Creative Writing Marketing Communications Social Media Business Strategy

Joana Pereira Correia Education Details

Frequently Asked Questions about Joana Pereira Correia

What company does Joana Pereira Correia work for?

Joana Pereira Correia works for Heden Coworking

What is Joana Pereira Correia's role at the current company?

Joana Pereira Correia's current role is Head of Operations.

What is Joana Pereira Correia's email address?

Joana Pereira Correia's email address is jo****@****bout.pt

What is Joana Pereira Correia's direct phone number?

Joana Pereira Correia's direct phone number is (415) 707*****

What schools did Joana Pereira Correia attend?

Joana Pereira Correia attended Iade - Creative University, Portuguese- Brazilian Institut.

What are some of Joana Pereira Correia's interests?

Joana Pereira Correia has interest in Writing, Civil Rights And Social Action, Politics, Reading, Sports, Music, History And Philosophy Mostly, Piano, Disaster And Humanitarian Relief, Drawing.

What skills is Joana Pereira Correia known for?

Joana Pereira Correia has skills like Marketing, Strategic Communications, Event Management, Sales Management, Microsoft Office, Creative Writing, Marketing Communications, Social Media, Business Strategy.

Who are Joana Pereira Correia's colleagues?

Joana Pereira Correia's colleagues are Manuel Bastos, Teresa Andrade, David Alexandro Lobaina Montero, Heidi Tang, Rafael Agos, Yago Guerreiro, Chloé Descamps.

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