Joana Carvalho Email & Phone Number

Lisbon, Pt

Lisboa E Região

- Coordination of the Quality, Environment, and Safety team dedicated to ensuring quality and safety at all stages of the value chain, from suppliers to customers;- Development and implementation of quality, safety, and environmental policies and procedures to comply with legal requirements and applicable standards;- Management of integrated management systems, such as ISO 9001:2015 (Quality), ISO 22000:2018 (Food Safety), ISO 45001:2018 (Occupational Health and Safety), and ISO 14001:2015 (Environment).Ensuring compliance throughout the value chain through internal and external audits (suppliers);- Identification of improvement opportunities through data analysis, monitoring of indicators, and feedback from employees, customers, and other stakeholders;- Coordination of training and awareness programs to ensure regulatory compliance and promote a culture of safety and quality;- Representation of the company in matters related to quality, environment, and safety with official entities and other stakeholders.

São Julião Do Tojal, Portugal

- Coordination of the Integrated Management System; - Training Management; - Audits review and leading of action plans for minimization of waste and stock control; - Leader of Continuous Improvement, promoting solutions to reduce waste rate; - Coordination of the partnership project with Escola Profissional de Transportes de Loures in the training of students of the Technical Course of Logistics; - Training of students of the Technical Course of Logistics at UFCD: Prevention and Waste of Goods.

São Julião Do Tojal, Portugal

- Quality Assurance and Food Safety; - Monitoring customer satisfaction and analysis of the department's KPIs: waste rate; customer return rate; suppliers return rate, among others, and communication to Top Management; - Coordination and training of all company employees with the objective of promoting sustainability in the use of resources, the safety during operation and careful preparation and handling of products, in order to reduce waste and deliver quality products; - Visits to customers with the objective of reducing the rate of returns and waste; - Support in the implementation of ISO 45001and maintenance of ISO 9001, ISO 22000 and ISO 14001; - Review of the Environmental Impact study to support top management decisions in reducing the impact of energy and waste management.

Carnaxide, Portugal

- Management of project FRESH with the aim of ensuring the satisfaction of customers in the supply of Fruits and Vegetables. I was able to reduce the return rate of customers by 2%, having reached the company's goal in the defined period of one year and still reducing waste by decreasing the amount of products destroyed in this sector; - Training customers and company employees in the treatment and handling of products to avoid waste and profit from their use; - Contribution to the non-profit organization - Refood, in the donation of all fruits and vegetables not marketable by the company; - Monitoring of customer satisfaction and waste rate in the sector, collection and analysis of KPI's and their communication to top management.

Torres Vedras, Portugal

- Responsible for the company's horticultural production department; - Raising producers to produce vegetables for export; - Campaign planning according to the needs of company; - Technical support to production including advice on the sustainable use of natural resources such as water, nutrients and soil; - Implementation and monitoring of Golbal G.A.P standard at the company's producers for a safe and sustainable agriculture; - Implementation and monitoring of the BRC standard at the company's facilities.

Lisboa, Portugal

In the scope of sensory analysis: - Design and development of the study of food products to be tested, based on the client's objectives; - Recruitment of tasters panel; - Definition and analysis of quality attributes; - Conducting sensory tests of description, comparison and acceptance; - Statistical analysis of the results and collaboration in their interpretation.

Mathon, Herefordshire, Uk

- Acquired knowledge of sustainable production methodologies and measures to reduce the impact of an agricultural installation, both in production and processing of vegetables; - As a collaborator in the processing area, i acquired knowledge requirements of the company's customers as well as logistics.

Postgraduate Degree, Lean Management

Curricular Units On Applied Entomology, Crop Protection And Plant Protection, Plant Protection

Master Degree In Food Safety And Quality, Food Engineer

Degree On Food Science And Engineering, Specialized In Technology Of Fruit And Vegetables, Food Engineer