Joan Burns Email & Phone Number

Joan Burns is a Account Director at IVE Group. She possess expertise in account management, marketing strategy, advertising, direct marketing, new business development and 18 more skills. She is proficient in Spanish. Colleagues describe her as "As the Retail Merchandising and Operations Manager with Microsoft A/NZ, I have had the pleasure of working with Joan Burns, from the IVE Group, for the past 3 years on Microsoft’s global instore retail transformation project. IVE Group were reappointed as the agency partner to deliver the Microsoft In-store Experience program (MISX) for A/NZ. As the Account Director for the Microsoft account, Joan has played a crucial role in ensuring the successful delivery of the MISX project from an agency perspective. Joan’s leadership has demonstrated a true partner’s best partner relationship in delivering a challenging project like MISX. Consistently going above and beyond, always bringing a sense of calm with rational and strategic thinking has set Joan apart from others in her field. The program saw IVE Group embark on a scope of work which included management and warehousing of offshore inventory (54 containers of freight), planning and installation at +240 store locations with national coverage (both metro and regional) which saw Microsoft successfully transform +2500sqms of branded real estate in 3rd party retailer partner stores. Joan’s intimate understanding of Microsoft’s ways of working from previous retail transformation programs was essential and invaluable to rolling key learnings into this program and ensuring all aspects of this program were delivered on time and on budget. Her amazing leadership and drive of the IVE team to delivery an amazing product is to be commended, especially when juggling expectations from Microsoft global/local teams and 3rd party retailer partners. I thoroughly enjoyed partnering with Joan on the MISX program and I would work with Joan again in a heartbeat. I cannot recommend her enough." and "I was a client of Joan's for around 18 months when we worked together on a large scale Windows project for Microsoft in Australia and always found her very professional, organised and calm, despite the project starting a long way behind schedule and experiencing a multitude of unexpected issues throughout. The challenges that she faced would have broken a lesser person but she always managed to keep a positive outlook and get the work done, and she was a key player in ensuring that an almost impossible project finished on time and under budget. I would definitely be happy to work with her again as she is reliable, easy to work with and very competent."

Listed skills include Account Management, Marketing Strategy, Advertising, Direct Marketing, and 19 others.

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  North Sydney Tafe

  Marketing