I am a versatile Customer Service Representative with a strong background in healthcare administration, sales, and data entry. Experienced in handling outbound calls, resolving customer inquiries, and handling sensitive medical information with utmost confidentiality. Seeking a role to leverage these skills and contribute to a dynamic healthcare environment.
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Customer Service RepresentativeTeleperformance Aug 2021 - 2024PhilippinesProvide exceptional service to patients, healthcare providers, and other stakeholders by managing outbound calls related to healthcare services. My role also involves submitting authorization to insurance provider, processing of DME order and delivering accurate information while ensuring compliance with healthcare regulations and maintaining a high level of professionalism. -
Inbound Customer Service RepresentativeConcentrix Limited Company (Former Convergys) Aug 2016 - Feb 2017National Capital Region, PhilippinesAs an inbound sales representative, I am responsible for assisting the needs of our customer, presenting suitable products or services, and driving sales to meet and exceed monthly targets
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Customer Service AttendantLeisure And Allied Industries Philippines, Inc. Oct 2014 - Apr 2015Laguna, Calabarzon, PhilippinesAssist customer and handle POS.Respond to customers complaints and resolve their issues.Checking of machine daily to make sure that all machines are working properly.Monitor activities to ensure adherence to rules and safety protocols.Inventory of equipment and supplies, -
Data TechnicianSpi Global Ii May 2010 - May 2013Calamba, Calabarzon, PhilippinesCodes data according to clients specification. Verifying and modifying records according to job standard.
Joan De La Vega Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Joan De La Vega
What is Joan De La Vega's role at the current company?
Joan De La Vega's current role is Customer Service Representative.
What schools did Joan De La Vega attend?
Joan De La Vega attended Sti College.
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Joan De La Vega
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