Joan Wolfe Email & Phone Number

Kirkland, WA, US

Bothell, WA

Bothell, WA

Bothell, WA

- Organize and manage all details related to creating Business-to-Business Web pages for new mobile devices, including smartphones, tablets, quick messaging phones, feature phones and USB connect devices.- Work closely with Channel Manager; Offer Manager; Premier Content, Marketing, Design and Publishing teams; Catalog, Operations and Go-to-Market teams.

• Planned and initiated the Microsoft IT Academy member website migration from one publishing platform to another.
• Worked as an effective part of a dynamic team to deliver IT Academy content to a worldwide audience of corporate partners and business entities.
• Worked with marketing and content stakeholders to understand business and communication objectives and to implement defined strategies, ensuring those objectives were achieved.
• Combined the skills of an experienced writer/editor with the organization and tactical execution of a project manager to create effective, targeted content.
• Oversaw day-to-day content publishing tasks. Managed the intake process for Web content requests. Resolved issues and coordinated details between site managers, content stakeholders, editors and producers. Logged.
• Performed detailed quality assurance checks before publishing. Approved content for publishing, with stakeholder reviews as required.

• Successfully managed technology and content projects end-to-end, from small and straightforward site updates to large, complex collaborations involving delivery of “can’t be late, can’t be wrong,” high-visibility.
• Worked closely with stakeholders across job functions and business groups—marketing, sales, editorial, product development, operations, design, training, offshore support, parent companies and others—to define project.
• Authored detailed functional specifications, schedules and risk assessments. Reviewed project documentation with stakeholders to gain approval and signoff. Coordinated the efforts of local and remote resources, often.

• Managed content for over two dozen custom websites for top brands.
• Worked closely with marketing and content stakeholders to understand business and communication objectives.
• Devised content plans and schedules to support brand objectives, edited and integrated content into customized Web portals and managed those portals with content updates to ensure objectives were.

• Oversaw day-to-day content publishing tasks for the msnbc.com website, coordinating with section leads and editors to manage site-wide compilation and publication of content on an hourly cycle.
• Prioritized additional publishing requests between cycles, updating the site as often as every 3 minutes to accommodate breaking news and developing stories.
• Served as unofficial final quality check for published content, escalating typographical and grammatical errors to editors and ensuring content linked as expected.
• Served as unofficial features editor, monitoring wires, producing stories and securing media as needed. Verified in all cases that updated content successfully reached the live site.
• Performed ad hoc Web publishing tasks as required. Monitored technical systems, assisted editorial with technical issues and escalated to operations personnel as needed during technical failures.RESULTSManaged.

Provided substantive editing, line editing and critique services to fiction writers. RESULTSDelivered detailed markup, commentary and overall project critiques to writers of a 1350-page novel, a 450-page novel and a 90-page novella. Received client praise for exceeding service expectations.

B.A., English Literature

Esther Derby Associates, Inc. Albuquerque, NM Problem Solving Leadership (6 days), 2008 Construx Bellevue, WA Project Estimating (2 days).

Education record