Instructor Operational Support
CurrentEffective communicator and leader, with a reputation for delivering engaging and motivating training to airline employees. An enthusiastic professional service oriented personality with a successful career in training, customer service, and sales & management. A relentless employee focused approach to instruction has been documented by peers, students and management. My interpersonal, analytical, communication, organization and expertise in using interactive learning techniques assist in strengthening overall employee satisfaction.Experienced in the development, writing and the designing of intitial and recurrent classroom led curriculumn including writing and publishing I Spring Computer Based Training. Created, developed and rolled out 2 week training program Company Indoctrination, Initial Parts Store and Dangerous Goods. Developed and wrote Aircraft Cleaner curriculum . Received TSA approval in the complete rewrite of Ground Security Coordinator curriculum according to Change 31 AOSSP.Instructor qualifications: Company Indoctrination, Dangerous Goods CFR49 and IATA, Initial Parts Store, Aircraft Appearance, Fueling, Airport Ramp Initial, Ground Security Coordinator, Complaint Resolution Offier, Train the Trainer, Jet bridge and Deicing. Experienced in Moodle and LMS for employee training records.
