Joan Jasmine Malelak Email and Phone Number
I am a versatile professional with extensive experience in digital marketing, administrative coordination, and business operations. With a background in social media management, content creation, website development, and project management, I have honed my skills in managing both creative and operational aspects across a variety of industries including beauty, F&B, e-commerce, and real estate.I have successfully developed and managed digital marketing strategies, executed campaigns, and created engaging content to grow online presence for several businesses. My proficiency in website development (Wix, Shopify) and social media platforms enables me to deliver impactful online experiences that align with business objectives.Beyond digital marketing, I have substantial experience as a personal assistant, offering administrative support, coordinating projects, and managing day-to-day business operations, from restaurant and retail openings to handling legal documentation. This breadth of experience has equipped me with excellent problem-solving skills, a keen eye for detail, and the ability to manage multiple tasks simultaneously in high-paced environments.I am passionate about contributing to the growth and success of the companies I work with, by bringing a balance of creativity and operational efficiency to every project.
Balicopter
View- Website:
- balicopter.com
- Employees:
- 13
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Remote Sales And Marketing AnalyticsBalicopterBali, Indonesia -
Junior Account ManagerChalkncheese Jan 2024 - PresentAuckland, New ZealandAs a Junior Account Manager, my primary role encompasses the meticulous creation and refinement of client website user interfaces (UI). I am entrusted with ensuring that every aspect of the UI aligns seamlessly with the client's vision and objectives. This entails a comprehensive understanding of design principles, user experience (UX) best practices, and effective communication with clients to capture their requirements accurately.In addition to crafting compelling UI designs, I serve as a liaison between our clients and internal teams, facilitating a smooth transition from design to implementation. I collaborate closely with developers, content creators, and other stakeholders to convey the client's vision and preferences effectively, ensuring that the final product exceeds expectations. -
Operations CoordinatorBeau The Label | Sincerely-Beau.Com Oct 2022 - Jan 2024Bali, IndonesiaCoordinated with tailors for fabric selection, garment production, and delivery schedules.Managed client relations through Instagram and in-person studio visits, handling custom orders and inquiries.Organized consignment sales, generated invoices, and compiled sales reports for various consignment stores.Assisted in preparing and managing photoshoots, ensuring garments were ready and assisting models during fittings.
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Website DeveloperBeau The Label | Sincerely-Beau.Com Dec 2021 - Jan 2024Bali, IndonesiaDesigned and managed the BEAU website using Shopify, including product listings and custom orders.Maintained the e-commerce platform, ensuring smooth order processing and customer service.Managed shipping logistics for both international and local orders, working with DHL and local couriers.
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Content CreatorBeau The Label | Sincerely-Beau.Com Oct 2021 - Jan 2024Bali, IndonesiaDeveloped engaging photo and video content for the BEAU clothing line, showcasing products for marketing campaigns.Assisted in organizing and documenting behind-the-scenes content during photoshoots.Managed social media presence and collaborations with influencers to promote new collections.
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Content CreatorEstetica Belle Canggu Jul 2022 - Jan 2024Bali, IndonesiaCreated engaging photo and video content for marketing campaigns and social media platforms.Collaborated with the marketing team to produce promotional materials for salon services, including PMU (Permanent Makeup).Managed social media collaborations with influencers, enhancing brand visibility and client engagement.Produced ads and promotional content that aligned with the salon's marketing strategies.
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Web DeveloperEstetica Belle Canggu Oct 2021 - Jan 2024Canggu, BaliDesigned and developed the salon’s website, migrating from Squarespace to Wix.Integrated a custom booking system with real-time calendar updates and online payments, improving client convenience.Regularly updated the website with new service pricing, promotions, and announcements.Maintained the back-end systems to ensure the website was operational and secure.
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Operations CoordinatorEstetica Belle Canggu Oct 2021 - Jan 2024Badung, Bali, IndonesiaManaged daily operations, including coordinating supply purchases, organizing repairs, and supervising customer service processes.Handled payroll processing and collaborated with accounting to ensure timely payments and accurate financial reporting.Acted as a liaison between the salon manager and other departments, ensuring smooth communication and alignment on key tasks.Stepped in as a receptionist when needed, managing bookings, payment processing, and guest inquiries.
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Personal AssistantEvi Prabandari Oct 2021 - Jan 2024Bali, CangguPersonal Task Management: Managed day-to-day personal errands for Evi, including paying household bills (maid, utilities, etc.), and coordinating tasks with household staff to ensure her home was well-maintained and organized.Staff and Household Coordination: Acted as the main point of contact for household staff, including coordinating schedules with the maid to ensure cleanliness and addressing any specific requests from Evi. Ensured the smooth running of the household by handling any issues that arose promptly.Document and Financial Management: Assisted Evi with personal financial matters, organizing and filing important documents, and ensuring personal bills were paid on time. Took care of various personal documentation tasks, such as handling tax forms, official letters, and other personal paperwork.Pet Care: Regularly took care of Evi’s dogs, especially during her absences. Walked the dogs and provided general pet care, ensuring they were well-attended to whenever needed.Executive Support for Ad-Hoc Tasks: Became the go-to person for any personal or professional tasks, ensuring Evi’s requests were met quickly and efficiently. This included anything from organizing her schedule to finding solutions to urgent or unexpected situations.Coordination with External Services: Managed interactions with external service providers, such as scheduling repairs for home equipment, finding contractors, or liaising with vendors when needed.Travel and Appointment Management: Organized Evi's appointments and travel plans when necessary, ensuring her schedule was clear and manageable. Helped with any travel bookings, coordinating with agencies, and preparing documents for trips or meetings.
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Website DeveloperBrooklyn Billiards Bali Jun 2022 - Dec 2023Canggu, BaliDesigned and launched the Brooklyn Billiards Bali website using Wix, creating both front-end design and back-end functionality.Regularly updated the website with new promotions, events, and changes to the menu.Managed ongoing website maintenance, ensuring a smooth user experience and security.
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Operations CoordinatorBrooklyn Billiards Bali Jun 2022 - Dec 2023Bali, IndonesiaAssisted with business operations during the opening phase, ensuring smooth coordination of resources and logistics.Monitored the business's performance, providing regular updates to the owner.Collaborated with suppliers and managed the day-to-day needs of the business.
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Social Media ManagerHokki Star Property Jan 2023 - Jun 2023Jakarta Raya, IndonesiaContent Creation & Strategy: Developed and executed monthly content calendars, creating engaging posts that aligned with the company’s real estate offerings and brand message. Managed content from concept to execution, ensuring consistency across all social media platforms.Copywriting: Wrote compelling copy for posts, advertisements, and promotional materials that resonated with target audiences. Focused on clear, concise messaging to drive engagement and generate leads for property sales.Photo Editing & Graphic Design: Edited property photos and created visually appealing designs for social media posts, advertisements, and online marketing campaigns using tools like Adobe Photoshop, Illustrator, or Canva.Performance Monitoring: Tracked social media analytics to measure content effectiveness, adjusting strategies and content creation based on performance metrics to improve reach and engagement.Community Engagement: Managed interactions with followers, responding to inquiries and engaging with the online community to build brand awareness and foster customer relationships.
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Campaign And Social Media EngagementPt Tokopedia Feb 2022 - Apr 2022Denpasar, Bali, IndonesiaSocial Media Management: Managed the official Instagram account for Tokopedia Bali, curating content that aligned with brand goals and local campaigns to increase engagement and follower growth.Content Creation: Developed creative content for Instagram feeds, stories, and reels, ensuring visually appealing and engaging posts that resonated with the audience. Worked with various formats to maintain an active online presence.Campaign Design & Promotion: Assisted in designing promotional materials and campaign visuals for special events and sales, such as promotional banners, posts, and ads, tailored to drive engagement and sales for Tokopedia Bali.Analytics & Engagement: Monitored social media performance and user engagement, providing insights and recommendations to improve content effectiveness and reach. -
Martabak And Terang Bulan Stand AssistantYonathan Andre Baskoro Jan 2021 - Aug 2021Bali, IndonesiaStaff Recruitment & Training: Recruited and trained employees to maintain efficient store operations.Customer Service: Served customers, managed orders, and ensured excellent customer satisfaction both in-store and via online platforms (Gojek, GrabFood, ShopeeFood).Online Platform Management: Handled the setup and operations of the business on food delivery platforms.Product Preparation: Participated in the preparation of martabak and terang bulan, ensuring consistent product quality.Sales and Financial Reporting: Monitored daily sales, expenses, and payroll while providing regular reports to track performance.
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Restaurant Operations Assistant (Foodpedia, Karawang)Yonathan Andre Baskoro Nov 2020 - Aug 2021Karawang, Jawa Barat, IndonesiaOpening to Operational Support: Assisted in the restaurant's opening process and managed day-to-day operations from launching to running smoothly.Pricing & Menu Setup: Assisted in setting competitive pricing for menu items and ensured accurate menu representation.Employee Training: Conducted staff training sessions, including hands-on coffee training to maintain service quality.Sales & Customer Service: Managed store operations, ensuring that customer service standards were met and that staff were prepared to handle daily tasks.Promotion Creation: Developed promotional strategies and designs to attract customers and boost sales.Financial Management: Managed monthly sales reports, staff payroll, and utility bill payments.
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Personal AssistantYonathan Andre Baskoro Oct 2019 - Aug 2021Bali, IndonesiaResponsible for controlling his business, such as being an accountant, marketing, manager and sometimes being an employee.Responsible for assisting his work as a lawyer in making approval letters, analyzing cases, tidying case files.Help him also in the field of lawyers such as making letters of agreement and analyzing cases to be resolved.Responsible for negotiating with multiple sellers and buyers.
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Legal Administrative AssistantYonathan Andre Baskoro Oct 2019 - Aug 2021Bali, IndonesiaCase File Management: Organized and prepared legal case files, ensuring all documentation was up to date and readily accessible.Document Control: Organized and streamlined case-related documents, ensuring accurate filing and easy retrieval.Signature Coordination: Prepared documents for signing as needed in various legal matters.Event Documentation: Provided event photography for legal gatherings and other professional functions.
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Business Assistant (Hairnerds - Pomade Powder Supplies)Yonathan Andre Baskoro Oct 2019 - Aug 2021Bali, IndonesiaStock Management: Regularly updated product inventory and ensured stock levels were accurate for sales and consignment purposes.Consignment Handling: Managed consignment sales, delivering products to consignment partners and tracking sales performance.Promotional Efforts: Distributed brochures and promotional materials to increase brand awareness and drive sales through consignment outlets.Social Media Management: Updated Instagram regularly with product photos, promotions, and customer engagement strategies.Product Photography: Conducted product photoshoots, ensuring high-quality visuals for social media and promotional campaigns.Sales Tracking: Monitored and recorded sales performance, providing regular updates on revenue and product movement.
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Teaching AssistantYonathan Andre Baskoro Oct 2019 - Aug 2021Bali, IndonesiaMaterial Preparation: Organized and prepared teaching materials ahead of lectures, ensuring everything was ready for class delivery.Grading & Assessment: Compiled student grades and handled semester-end evaluations, ensuring accurate records for academic assessments.Exam Creation: Assisted in drafting exam questions and assessments based on the curriculum guidelines.Administrative Support: Set up online meeting links for virtual classes and meetings, ensuring a seamless virtual learning environment.Presentation Management: Created PowerPoint presentations for lectures, helping to structure and clarify key topics.
Joan Jasmine Malelak Education Details
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Management Information Systems And Services
Frequently Asked Questions about Joan Jasmine Malelak
What company does Joan Jasmine Malelak work for?
Joan Jasmine Malelak works for Balicopter
What is Joan Jasmine Malelak's role at the current company?
Joan Jasmine Malelak's current role is Remote Sales and Marketing Analytics.
What schools did Joan Jasmine Malelak attend?
Joan Jasmine Malelak attended Universitas Terbuka, Politeknik Negeri Bali.
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