Joan Riera Email & Phone Number

Sant Cugat Del Vallès, Catalonia, Spain

Barcelona, Catalonia, Spain

Barcelona Area, Spain

Responsible for application functional analysis and project management for Retail and Corporate bank application development.Achievements:Successfully managed project workflow transformation for a team of 15+ members due to Covid-19 pandemic restrictions.Revamped existing functional analysis practices, drafting documentation for both Corporate and Retail application needs as well as high-level estimations for customer new requirementsDelivery planning and team coordination resulting in the successful delivery of new mobile applications for both Corporate and Retail segments (as separated projects)Established a healthy workframe relationship with cross departments (UX, Architecture, QA...) to coordinate and ensure requirements delivery in a timely manner.Built a solid trust-based relationship with several key role interlocutors on the customer side, including business trips to customer premises in a foreign country and establishing a communication channel

Barcelona Area, Spain

Responsible for organizing and providing guidance to eight additional business analysts.Achievements: Successfully managed an 8-team member department. Defined and created both deep-dive data models and Manager-oriented Scorecards for top management.Reporting Structure Enhancement. I identified several areas of improvement in the current Business reporting and set up a workshop with stakeholders to understand the gaps and created of custom solutions/reports in order to cover those gaps that were successfully implemented improving the overall reporting tools.

Barcelona Area, Spain

EMEA Hardware and Software reporting and Spare kit planning for a Large Format printerAchievements:Improvement of the existing reporting structure thru new views and tools in order to give a clearer view of the executive business Management. Manage the transition to Qlikview, report design, and report development.Quota setting process for a product line of the business at a sub-region level.Successfully coordinated the responsibilities within the reporting team and Customer Care Center in order to accomplish customer needs.Supply Chain Planning, based on future deal info, ensuring Spare Part Kit stock availability and fast response.

Barcelona Area, Spain

Business analyst for the Large Format printers Global Business UnitAchievements:Created and developed the New Sellout Reporting tool in addition to new tools and databases Access-based and managed the customer response card databaseResponsible for new employee training and coaching

Barcelona Area, Spain

Product Management and Reporting Achievements: Responsible for the coordination of the Marketing department with external call centerCreated an Database for a better repository of the business information view of the results

Analyst TraineeCosting Analysis for new products and creation of different scenarios for marketing department.Contributor on Fiscal Year 05 Sales plan creation, working with the different marketing Product Managers in order to build the mix of sales.

Barcelona Area, Spain

· Accounting teacher: while in the 3rd and 4th year of university for students of my university.

Barcelona Area, Spain

Worked in ARESA seguros, doing an internship while on summer holiday period.REPORTING:• Creation and management of an Excel-based DDBB with the purpose of merging the different services provided by customer and sector.