Joan Kielbasa Email & Phone Number

Bensenville, Il

Drove business results by consulting with and guiding Senior Management, Department Heads and Supervisors regarding talent acquisition, employee relations, progressive discipline, application of laws and policies, conducting investigations and benefit and compensation issues. Managed a team of five Payroll/Human Resource Administrators • Identified failure to pay shift differential to hourly employees on overtime worked, and consulted with counsel to correct the error and mitigate employee relations issues• Worked to bring hourly pay rates into line with the market and identified a provider of reliable, external survey data upon which to base decisions• Working with an outside consultant determined the status of more than 25 open and litigated Workers’ Compensation claims, and instituted a Preferred Provider Program to contain future costs• Provided advice and counsel on all disciplinary actions to include issues of sexual harassment, employee threats, attendance, poor performance and terminations• Established relationships with local recruiting firms and Community Colleges to fill more than thirty (30) exempt and non-exempt positions• Managed the Open Enrollment process – enhanced the dental plan and introduced Company paid STD• Managed the migration of the 401(k) plan from ADP to Securian and conducted meetings to inform employees• Developed Exempt/Non-exempt Performance Appraisal forms• Conducted an internal I-9 audit

Oak Brook, Il

Provided guidance to Senior Regional Vice Presidents and General Managers with regard to recruiting, employee relations, progressive discipline, application of federal and state laws and policies, conducting investigations and benefit and compensation issues. Serviced Corporate office as well as 26 facilities • Designed and implemented on-boarding process for both Corporate and facility use• Worked with Vice Presidents and General Managers to identify high potential employees for future openings• Co-chaired the team to conduct the Company-wide employee engagement survey• Prepared and update both the Human Resources Policy Manual and Employee Handbook• Managed the 2012 – Rating, Ranking and Merit Increase Process for all U.S., Canadian and Mexican locations

Chicago, Il

• Prepared the Personnel Policy Manual for the Parts Division of AGCO Corporation • Working with Department Heads, Managers and Supervisors revised or created 105 job descriptions• Managed the Workers’ Compensation, Family Medical Leave and Short-Term Disability programs• Responsible for all aspects of Human Resources for the Chicago Division of Exhibitgroup/Giltspur

Rosemont, Il

Responsible for all aspects of Human Resources and Office Services. Supervised two direct reports. Hired fourteen to fill job opportunities at all levels within the organization. Processed payroll and administered benefit plans - medical, dental, life, disability, AD&D and 401(k). Successfully contained benefit costs by implementing flexible health and dependent care spending acounts.

Chicago, Il

Team Leader responsible for managing a staff of five Recruiters. Successfully reduced the number of open requisitions from 160 to 120, a 25% reduction. Handled all employee relations issues for approximately 3,500 employees.

Oak Brook, Il

During a three month period, filled as many as 10 entry level positions on a weekly basis. Within a nine month period, filled more than 80 openings at all levels for Florists' Telegraph Delivery (FTD). In conjunction with the Controller and CFO, built both the Accounting and Finance Departements along with the Publishing Department.

Chicago, Il

Hired to establish a Human Resources function for 400 employees, including corporate staff, office and plant workers and manage a $1.86 million Settlement Agreement with the EEOC. • Successfully negotiated issues with the EEOC, Illinois Department of Human Rights, OSHA and the Illinois Department of Employment Security. Managed the $1.86 million Settlement Agreement to the EEOC’s satisfaction and reduced an OSHA fine by $7,000• As part of the negotiating team, negotiated a four year contract with the United Food and Commercial Workers’ Union and developed a training program to outline the contents of the package to insure prompt ratification• Saved $75,000 in annual Unemployment Compensation costs by filing timely protests and participating in unemployment hearings• Implemented a computerized Human Resources and payroll system that reduced payroll processing time and costs by 50%• Managed all aspects of a series of workforce reductions in an equitable manner without a formal grievance or litigation• Reduced the Workers’ Compensation annual premium by $200,000 by managing the efforts of medical providers and the insurance carrier to expedite the employee’s return to work

Lisle, Il

On a part-time basis team taught a graduate level course in Affirmative Action

Ms, Management & Organizational Behavior

Bs, Political Science

Ms, Social Justice