Joan Mckenna Email & Phone Number

Manage client relationships including telephone, email, and personal communications regarding issue resolutions, account contracts, and product usage details.Maintain directory of Account Personnel and develop multi-tier relationships; understand client internal processes.Track products and services purchased, accounts payable/receivable, and how products.

Oversee daily database operations and data entry staffFacilitate and assist in the design, planning, testing, and implementation of new database modules and module changesPerform data quality analysisCreate and distribute scheduled and adhoc data queries and reportsCoordinate data harvests to ACC National Cardiac Data Registry and STS National Adult.

Set up procedure tray and prep and drape patients using sterile technique Monitor and document patient vitals signs, procedures performed, and equipment used.Operate hemodynamic monitoring and x-ray equipmentAssist the cardiologist to perform diagnostic and interventional cardiac catheterization procedures and pacemaker insertions as sterile scrub.

Perform general x-ray studies including Portable, Fluoroscopic, Trauma, and Sterile Operative Procedure RadiographyCross trained to perform CT and Interventional Radiology Studies