Created a center of excellence for sales processes, systems, enablement, deal desk and KPI performance reporting that accelerated revenue growth Responsibilities include Forecasting, Deal Desk, Sales Compensation and Planning, Business Intelligence, Sales Tools & Technology, Sales Enablement, Customer Success Project Management, GTM Strategy, and M&A's. Work cross-functionally with other departments to improve overall Quote-to-Cash processes, systems and controls, reporting and metrics to engage with data and drive business decisions, go to market strategy and integrating acquisitions.

ChargePoint, Campbell, CA— Sr. Director, Sales Operations2011 - May 2020● Responsible for all company reporting, key metrics, performance, KPI reporting, and compensation plans to help drive desired behaviors and show performance● Analyze all KPIs for the sales organization to provide insights into planning and process for feedback and areas to focus: assure maintenance take rates, renewal churn, all financial measures, channel and customer type, product family, sales verticals and more● Sales leader that took the company from $1M in sales to $280M● Lead system automation to drive the WW Sales Team for optimization and performance to drive efficiency across WW sales and support● Responsible for building high level performing teams: WW Sales Operations, Customer Success, Renewals, Sales Development Reps and Business Intelligence● Partner to Executive Staff, Sales Leadership, BizApps, Finance, Manufacturing and Product Management on continuous process and system improvements to drive efficiency and required results● Manage sales analytics providing sales metrics to measure effectiveness of the sales team and ROI of new sales initiatives● Manage new product and program initiatives to properly measure and ensure success● Responsible for all compensation and quota plans for the WW sales team to maximize territory and rep productivity

• Own the customer-facing strategy for Global Operations• Drive customer requirements and specifications into Global Operations• Develop customer-specific supply chain roadmaps: CPFR, network, metrics, lifecycle, channel• Negotiate key operational terms (OBS) with our customers• Design and manage key performance indicators to match customer and business goals• Collaborate with customers on orders, delivery commits, sell thru, inventory levels, and available supply• Collaborate with sales and marketing to develop a high quality demand forecast• NPI Plans• Product Transition Plans• Performed store visits and rep training in Verizon Stores

2Wire, Inc., San Jose, CA— Director, Sales Operations 2000 - 2010Built company planning metrics and reporting structure to drive the company to successfully achieve the company goals● Responsible for all company revenue forecasting – shipments and billings● Implemented a new forecasting/revenue reporting system along with a forecasting timeline and structured process with reporting and meetings● Developed the reporting of channels/customers and product types, along with the reps, both a factored and forecasted view● Work directly with the VP of Sales and each Sales Director to review their assumptions and forecasts based on their current information and channel. Track all usage and inventory actuals weekly for all customers ● Work in conjunction with manufacturing and the CFO for weekly inputs of the order forecasting, ship schedule, build schedule, product issues, shipping priorities, and sales orders in and expected● Work with product line marketing to stay in line on forecasting and product releases and timelines● Drafted, completed, and implemented the Company compensation plans, quotas, and management by objectives● Complete monthly compensation reconciliation process and quarterly bonus payouts● Report all actuals/forecasts against quota● Responsible for all quarterly and yearly planning budgets and rollups, including headcount needs, for the entire company working directly with the CFO● Accountable for all headcount department and salary true up.● Responsible for the management of the RMA and order administration department● Work directly with order administration and the Sales Directors to make sure account reporting on shipping and open PO analysis and shipping status is completed weekly● Assist in all channel analysis, margins, contracts, forecasts, and discounts

•Polycom, Inc., San Jose, CA — Finance Manager1994 - 2000Drove the company financial plan and key metrics to align the company goals● Responsible for completing the annual financial plan for organizations supported, along with coordinating cross-functional planning● Drive the monthly revenue forecast process. Analyze revenue composition for the gross margin impact of deviations to the planned product, discount, and channel mix● Enhance and maintain the revenue forecasting system and provide training and support to system users, including European and Asian field offices● Develop solutions to automate production and distribution of the revenue reports● Prepare detailed month-end reconciliation and analysis of all spending related accounts● Responsible for all sales variable commission and incentive plan analysis, accounting, and reconciliation ● Provide training, planning, analysis, and accounting support to international and domestic Field Sales organizations ● Review and approve recommendations for financial planning and control within Sales, Marketing, IT, and General & Administrative to aid the organizations in meeting their Corporate targets by providing sound business advice