Joan Green Email and Phone Number

• During COVID, I curated a community for women in interracial relationships with black men, for biracial children and young adults and for others who just want to learn more about privilege and racial biases. • Focus on self-education, open conversations and leading with love, to create positive impact in our families and beyond.• Host of “Navigating Two Worlds with Joan Green” podcast.

Drove positive comp financials for $38 million district in 12 locations, and a team of 300 strong. • Progressive use of full cycle talent acquisition with a focus on diversity and inclusion, which included leadership development, performance management, training facilitation/presentation. • Collaborated with peer group to create revenue and marketing strategies resulting in +5% comp and +3% budget across East Division.• Initiated and sustained networking relationships with industry partners, exceeded goal of >17% turnover across district staff and sustained 75% retention of district leadership team.• Ensured consistent compliance with federal and state regulations, and credentialling standards. • Improved utilization +10% LY via marketing strategies directed towards families and community partners to sustain a positive, energetic, and learning based environment.• Developed 2 school directors for District Manager level positions.• Led full-scale remodel projects in two schools, supported peers in new school opening projects in multiple districts. Researched properties for acquisition.

Achieved $40M revenue and year-over-year positive comp growth by implementing succession planning/leadership development of over 40 leaders in 3 states. • Successfully achieved targeted KPIs, budgeted revenue, controlled operational standards of safety and compliance in all stores, ensured merchandise presentation to brand vision, and developed financial strategy for store teams. • Supported on-boarding and training of District Managers in collaboration with peers• Successfully supported talent growth and facilitated leadership training programs in East Region. Collaborated with cross-functional business partners to develop operational training manuals. Developed regional shrink reduction strategy in partnership with Regional Loss Prevention Manager.• Served as Regional Community Leader in volunteer participation. Led annual Regional Volunteer Rally to 100% participation in 95 locations.• Spearheaded Regional influencer initiative to increase local marketing and customer engagement in 95 stores resulting in 10% increased traffic.• Opened 4 new stores, 2 full remodels in District and supported all Regional new-store opening strategies.

• Facilitated onboarding and training of all new GM candidates in diverse store environment. • Achieved budgeted sales goals, managed P&L budgeting and KPI results, ensured operational systems in place. • Partnered with regional HR team as field representative for GM Leadership Development program to assess, select and develop candidates for next level roles.• Exceeded regional average in customer service scores through daily focus, recognition and accountability within district teams.• Reduced shrink from 7% annually to >3% by implementing high-level awareness, service and operational standards.• Assisted regional LP team as peer auditor to champion compliance, safety and shrink control.• Collaborated with Gap Inc peers as District Community Leader for community outreach initiatives.

• Achieved budgeted revenue goals in $28M district with 15 stores and team of over 250. • Utilized full cycle talent acquisition strategy and succession planning to build talent pipeline for district and regional support. • Exceeded company expectations in positive sales comp, customer service scores of +85%.• Ensured visual merchandising to company brand standards in all locations to drive positive conversion. • Managed operational compliance and strategy, P&L, and budget to sustain profitability.• Reduced District shrink to >2% annually.• Created Regional strategy and payroll matrix to successfully manage labor hours and dollars. • Earned President’s Award and recognition for top 5% DMs in company.• Collaborated with regional DM group in opportunities for community service.