Joann Applegate Email & Phone Number

Raleigh, Nc, Us

New York, Ny, Us

San Francisco, California, Us

San Francisco, California, Us

- Participated in definition, planning, and oversight of Quality Gate Initiatives for the new Springboard product. - Collaborated with engineers at roundtable meetings and feature walkthroughs to communicate updates and create testing scope and scenarios for future QA work.- Managed and uplifted the moving parts of the QA team workload intake; maintaining the clear state and priority of the team’s efforts which allowed the team to streamline efforts and reduce delays in delivery. - Successfully led QA planning/involvement for both Early Access and General Availability releases. - Responsible for the monitoring and communication of QA status to Product, Program, Engineering and Leadership.

- Successfully led QA planning/involvement for a very successful major UX customer facing redesign project- Directly contributed to the successful release of a number of large scale projects/endeavors: company wide AWS evacuation of APPS, Email Message Editor, New Order Service, Cart Abandonment, New Reporting, and Web Recommendations functionality, which directly correlated to increased sales for the company and client satisfaction.- Received excellence award for direct involvement on Email Message Editor tool from inception to completion.- Tasked with the manual, functional, regression, exploratory, and integration testing of new feature updates and resolved bugs.- Mentoring of junior analysts on best QA practices, agile methodology, and assisted in training on the application.- Responsible for weekly code updates to production; from code certification to building and deploying via Bamboo.- Senior QA participant on a number of service teams; Front-End(UI/UX), Sending, Contacts, and Applications where responsibilities include attending design meetings, daily stand-ups, refinement, planning, and team retrospectives.- Aids in the triaging of issues/bugs from Client Service Team to verify the are in fact issues from code changes.- Daily interaction and coordination with product management, project management, and developers to ensure product is certifiable and completed in accordance with SLAs.- Weekly interaction with QA automation engineers to plan, create user stories, and prioritize automated tests for my projects, including course work on Java and GIT to help further understand how automation functions for our team.- Tracked issues and planned work in Jira to completion.

Raleigh, Nc, Us

- Tasked with testing a large route accounting system used by numerous beer distributor clients that encompasses invoicing, inventory, delivery routing, cooperage tracking, reporting, etc.- Focus on Agile software testing methodology and documentation.- Directly contributed to 100+ successful software releases to clients- Participated in integration type testing between route accounting system and outside vendors/tools - Developed test scripts for both new functionality from specifications and user stories, as well as functionality already present in system - Daily interaction with team members, as well as members of the development and support teams- Training of new hires/knowledge transfer to new QA team members- Conducted training sessions on a periodic basis for Support and team members on new RAS functionality.- Helped set up QA environments by restoring and dropping databases as needed, running scripts, and creating new testing contexts.Tools Used:Jira for bug reporting and test case loggingBugzilla for bug reportingPutty MySQL

-Updating of company website with inventory information and new products-Launched a new billing and inventory system using Microsoft Quickbooks software that overall increased the efficiency of the business-Tasked with placing merchandise for sale on internet sites (ie. Ebay, Craigslist)

Warwick, New York, Us

- Performed as a team lead for a QA team of 3 system testers and set priorities and goalsfor each team member.- Responsible for full software testing responsibilities (unit test, system test,integration test) for 4 wireless business applications and 2 web based applications.- Certified applications for numerous, successful scheduled application releases.- Engaged in client contact in the following capacities: helpdesk, training and in thefacilitation of User Acceptance Testing for such clients as AT&T, IBM and Con Edison.

Ba, Education/Sociology

Introduction To Scrum: Basics, Roles, Planning, Execution, And Excellence

Education record

Education record

Beginning Java Programming