Joann Ay

Joann Ay Email and Phone Number

QA Specialist and Production Coordinator @ Avantext, Inc.
Upper Darby, PA, US
Joann Ay's Location
Drexel Hill, Pennsylvania, United States, United States
About Joann Ay

A diverse history of work experience spanning from home business ownership, customer service, case management, legal record research, technical editing, and quality assurance; all of which required keen discipline, strong attention to detail, excellent communication skills, and a focus on delivering quality results. Over thirteen years experience as a small business owner delivering specialized services to professional photographers and photo labs. Experienced in book keeping, billing, work/cost estimation, case file research, and managing demanding workloads in support of a sole proprietorship business. Consistently demonstrated ability to work independently and work well in a team environment.

Joann Ay's Current Company Details
Avantext, Inc.

Avantext, Inc.

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QA Specialist and Production Coordinator
Upper Darby, PA, US
Website:
tdata.com
Employees:
11
Joann Ay Work Experience Details
  • Avantext, Inc.
    Qa Specialist And Production Coordinator
    Avantext, Inc.
    Upper Darby, Pa, Us
  • Avantext, Inc.
    Qa Specialist/Production Coordinator
    Avantext, Inc. Sep 2008 - Present
    Conshohocken
    Thorough testing of functionality and accurate linking and bookmarking of PDF formatted FAA documents submitted by company Production TeamAuthor and edit various internal work instructions to create a user friendly formatCross trained in multiple functional areas to insure operational processes had backupMeticulously researched and obtained PDF content from FAA manufacturer websites for product and web processingCreate bookmarks and links in documents in a timely manner with exceptional low error rateProven success in learning additional tasks and skills while meeting all assigned deadlines
  • Recordtrak
    Team Leader/Records Cordinator
    Recordtrak Sep 2007 - Aug 2008
    King Of Prussia, Pa
    Multitask in a busy professional office environment utilizing various software programs, telephone, email and fax Research items found by quickly reading through high volume of medical, employment , and insurance records Accurately enter case data into system and issue new requests for records Quickly promoted and assigned task of training, supervising, and performing quality control of work performed by other new temporary employees
  • Tweeter
    Btf (Back To Factory) Administrator
    Tweeter Oct 2006 - Aug 2007
    King Of Prussia, Pa.
    Investigate customer purchase and warranty history Negotiate vendor and warranty authorizations for unit repair Efficiently multi task by answering all phone, fax, email and over the counter inquiries from customers, vendors and store managers. Substantially improve turn around time for electronics needing repair service Promoted to run BTF department upon permanent hiring
  • J. Elliot Photo Retouching
    Home Business Owner
    J. Elliot Photo Retouching Apr 1993 - Dec 2006
    Highland Park, Pa
    Launch exclusive, part time freelance retouching service catering only to professional photographers and pro labs by establishing an excellent reputation for customer service and skill Meet seasonal deadlines while still providing quality workmanship Handle all bookkeeping, billing and estimating

Joann Ay Skills

Quality Assurance Customer Service Microsoft Office Management Microsoft Word Training Testing Practices Technical Editing Team Leadership Highly Detail Oriented Adobe Acrobat Microsoft Excel Time Management Oral And Written Communication Skills Editing Software Documentation Team Building Social Media Outlook Project Management Process Improvement

Joann Ay Education Details

Frequently Asked Questions about Joann Ay

What company does Joann Ay work for?

Joann Ay works for Avantext, Inc.

What is Joann Ay's role at the current company?

Joann Ay's current role is QA Specialist and Production Coordinator.

What schools did Joann Ay attend?

Joann Ay attended Delaware County Community College.

What are some of Joann Ay's interests?

Joann Ay has interest in Any Other Assorted Puzzles, Writing, Jigsaw Puzzles, Reading.

What skills is Joann Ay known for?

Joann Ay has skills like Quality Assurance, Customer Service, Microsoft Office, Management, Microsoft Word, Training, Testing Practices, Technical Editing, Team Leadership, Highly Detail Oriented, Adobe Acrobat, Microsoft Excel.

Who are Joann Ay's colleagues?

Joann Ay's colleagues are Jongmin Kim, Jeff Bellar, David Hessler, Jill Heron, Hussian Hamed, Jim Thomas.

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