Joann Dolan Email & Phone Number

801 W. Mineral Ave #105, Littleton, Co 80120

Sources, recruits and hires the best and the brightest to continue to grow our company. We are always interested in talking to cleared individuals (https://careers-isystechnologies.icims.com).What we do: ISYS Technologies is a Services and Solutions company focused on IT and Engineering Services. We've been in business since 1989. Most of our clients are Fortune 1000 companies and government agencies. In the commercial industry, most of our clients are direct contracts. In the government sector, we act as a sub-contractor in many cases, on large contracts primed by larger system integrators. ISYS is able to fulfill their small business goals, as outlined in many of the contracts, by the government agencies issuing the awards.Who we are: ISYS Technologies is an award winning Woman-Owned Small Business providing superior Engineering and Information Technology services. Our mission is to provide the highest quality service possible at the best value. We are a customer-focused and results-oriented company. ISYS provides innovative and cost-effective services and solutions that fulfill the needs of our Government Customers and Industry Partners as demonstrated by our outstanding reputation. We offer competitive compensation programs and benefits to our employees including Health/Dental/PTO/OT Bonus/and more. Additionally, we offer an opportunity to work in an organization where you are challenged to make a difference. Headquartered in Colorado, ISYS serves key national customers, to include the Department of Defense, Department of Homeland Security, Department of Energy, Department of Interior, and National Aeronautics and Space Administration. We are committed to the mission success of our customers. Awards: US Small Business Administration 2010, Region VIII, Small Business Subcontractor of the Year

Managed and administered Health and Welfare benefits for Avaya’s Corporate US Benefits Team primarily FSA, HSA, Total Absence Management and Annual Enrollment for 7,000 Exempt, Non-Exempt and Union employees and retirees. *Immediately developed a “Benefits Manager Cheat Sheet” so any member of the US Benefits Team could answer questions regarding benefit options, eligibility, and pricing for any employee classification.*Hired for my prior software implementation experience, I was quickly assigned the management of internal and third-party teams in redesigning and implementing new vacation, leave and disability programs (Total Absence Management) for our exempt, non-exempt, and union employees within a 6-month timeframe. Our efforts required HR, Payroll, and new vendor data integration; redesigning policies, processes, reports, and metrics; training HR colleagues, management, employees, and the new Total Absence Management vendor to the program; and finally, rigorous oversight of the newly implemented program for solid customer adoption and success.*Trained and supported a new tier of entry-level HR staff on total absence management, with the external goal of providing improved manager support and the internal goal of proactively defusing problem situations.*Streamlined 12 individual summary plan documents (with circular references) into one, simplified version for all Exempt Employee health and welfare plans; with future expectations of addressing documents for other employee groups.*Aggregated and submitted the 2011 “Early Retiree Lists” to collect $3M in Health and Human Services reimbursements offered through the Affordable Care Act. Per industry norms, I later researched and contracted a professional aggregating company for future submissions for $2M in remaining disbursements.*Implemented a new Long Term Care provider and transitioned existing policies.*Co-managed two successful Annual Enrollments for 7,000 US employees and retirees.

Managed benefits for a 1000-person blind manufacturer by providing training, benefit marketing & communications, and cradle-to-grave services for company Health and Welfare programs. I was primarily responsible for vendor relations, contract management, vendor billing and reconciliation, new hire benefit orientation, Family Status Changes, Open Enrollment, employee eligibility and billing issues, and COBRA. I was also responsible for HRIS administration- coordinating system upgrades and maintenance, troubleshooting system hiccups, investigating system capabilities, overseeing data entry practices, and providing ad-hoc Crystal reporting.*Served as the first and only non-executive on the Corporate Benefits Task Force, responsible for benefit strategies for North America. We implemented a year-round electronic benefit enrollment solution for North America (5,000 employees).*Created a much-needed benefit matrix for all divisions of Hunter Douglas (for Corporate HR use)*Provided regular benefits communications and education to HR Representatives and employees *Branded internal benefit communications by creating “Benefits Corner,” an email address for all benefit communications and an intranet site for one-stop access to benefits materials and contact information.*Streamlined mid-year and open enrollment materials and processes for my division, which reduced the number of HR staff it took to coordinate an all-employee Open Enrollment from 10+, down to 3.*Investigated, negotiated and implemented a new Short Term Disability/FMLA carrier in 6 months.*Identified and implemented an alternative EAP provider, which increased services and enhanced customer service at half the price.*Became the ABRA HRIS expert within 3 months of hire, with no previous ABRA experience.*Volunteered on several Window Fashions Division committees, including Compensation Committee, Value Awards Committee, HR Employee Morale Team, Contributions Committee and Wellness Committee.

Provided full life cycle recruiting for regular and contract employees for a 1400 person, biotech/manufacturing company- averaged 15-20 requisitions at any given time, with a total of 40-50 open positions. Hired a record 249 employees for Gambro in 2005. Promoted to next level recruiter in December 2005 for outstanding recruiting results. Oversaw recruiting function in absence of recruiting manager during a six-month period, 2005-2006. Implemented a new applicant tracking system from concept to release, and trained employees and management to its use and functionality. Gained the confidence of several managers notorious for exorbitant recruiting spending and brought their recruiting efforts in-house, saving the company more than $50K in 2005 and 2006. Conceptualized, researched and led a team that designed and implemented an Employee Website for HR/Payroll needs.

Benefits and HRISCoordinated benefits for 1100 employees on a multi-state platform. Spearheaded an open enrollment program that provided employees with company benefit classes and an HR-staffed computer lab for a 95% successful-enrollment rate. Maintained positive relationships with vendors for effective and timely problem resolution. Conducted formal, semi-monthly benefit trainings for new employees. Organized on-going and annual benefit enrollments. Participated in the implementation of Probusiness Payroll and HR software, championed a successful rollout of the HR portion, trained HR staff to the HR program, and self-trained to design standard and ad-hoc reports (transitioned from PeopleSoft Payroll and HR software).Provided policy interpretation for employees and supervisors / managers. Coordinated annual performance and wage reviews and profit-sharing plans. Researched and streamlined the process for employee profit sharing payouts and reduced payout errors to .25%. Co-championed the annual Service Awards. Promoted to recruiter in July 2004.

Masters, Business Administration

Ba/Bs, Business Administration And Spanish