Manage 50+ major national department store, regional chain, and independent retail accounts for the Gloria Vanderbilt brand. Orchestrate the allocation of more than $325 million of brand name, private label, and off price merchandise annually. Support 10 account executives and sales managers.• Analyze orders and inventory validation for four distribution centers, cross-docking opportunities, and inbound deliveries to develop allocation strategies that meet clients’ delivery demands, reduce logistics costs, and minimize chargebacks while optimizing the utilization of open stock.• Track orders and closely monitor delivery deadlines. Reach out to production and import teams to expedite shipments. Interact with buyers to negotiate delivery extensions, partial shipments, and other order adjustments.• Significantly impacted company profitability through researching and successfully disputing chargebacks from major accounts.• Ensure the prompt and professional response to clients’ inquiries by researching the status of orders via computer and through communications with warehouse and traffic staff.• Generate merchandise transfer reports as well as various ad hoc reports to provide the sales team with insight into order shipment activity.• Played a key role in the achieving a smooth transition of accounts during SAP conversion. Developed a high level of technical expertise in the SAP platform. Provide training and ongoing support on utilization of SAP to a department of 100+ employees