Joann Kruger, Phr, Cpp, Sh Email & Phone Number

United States

Marshalltown, Iowa

Des Moines, Iowa Area

New Providence Iowa

Oversee the human resource and payroll department. Serve as a member of the agency leadership team.

Began As A Contract Employee At The Corporate Office Of Hospitals Located In Northern Wisconsin.Manage Payroll Processing For Assigned Companies And Additional Companies As Needed (Utilizing API) Including Adjustments, Bonuses, Deductions, And Garnishments. Responsible For The Follow Up With UnemploymentDeveloped The Severance Process For PayrollServe On Termination Project (LSSM) Team.AR Process, Metrics, ArrearsReports & AuditsProcess New Hire Paperwork, Direct Deposits And Changes To Employment Data.Process Termination Paperwork As Needed.

Audited new hires and employee changes paperwork for HR in the HRIS system.Reviewed transactions for accuracy & appropriateness as requested.Followed up on incomplete data received.Processed manual checks and voided check when necessary.Processed termination paperwork when needed.Assisted with questions and researched problems.Compiled payroll data such as garnishments, vacation time, and insurance.Pulled timesheets and reviewed the downloaded information for completeness and accuracy.Contacted various department supervisors for any missed times.Performed other incidental and related duties as required.

Managed multiple duties and/or project simultaneously.Identified sources for potential new volunteers and maintain appropriate number of volunteers at all times.Developed and implemented a standard process for orientation of new volunteers.Promoted LIFT through all opportunities of community presence and recognition.Assured ongoing recognition of volunteers through various activities to foster satisfaction and appreciation of volunteers.Supported volunteers as needed in preparing and maintaining successful classes.Assured that volunteers are aware and informed of LIFT's activities and events via newsletter and other methods as needed.Collected, recorded, and reported volunteer statistics and meet standard reporting deadlines.Maintained teacher's materials.Attended and participated in all staff and program meetings.Worked with Director of Programs, Learning Center Manager, Outreach Coordinator, and/or Site Coordinators to assure proper training of volunteers.Supported and participated in fund raising activities as requested.

Hired, scheduled, trained, and monitored direct care staff assigned to each patient.Maintained employee records including but not limited to basic first aid certifications, licensing, quarterly reviews, employment eligibility, required immunizations, and performance plans as needed.Maintained patient records on all current and closed cases and continually update and file records including but not limited to visit reports, billing, and accounts receivable.Prepared, reviewed, and verified employee hours for payroll in etime payroll system from ADP.Effectively communicated orally and in writing to the direct care staff.Responded to inquiries from employees, patients, and referral sources promptly and appropriately.Carried on call mobile telephone and necessary supplies and reference materials. Documented all calls and necessary follow up on the proper forms.Effectively communicated to the Director of Nursing all patient and direct care staff issues.Maintained strict confidentiality and patient's rights.Adhered to all departmental, agency, regulatory, and government policies and procedures.

Recruited, Determined Eligibility And Case Management For The APEX Federal Grant. All Necessary Data Entered Into TWIST.Collaborated And Implemented The APEX Grant With The Dallas/Fort Worth Hospital Council And The Texas Workforce Board.Coordinated With And Recruit Participants From Greater Dallas/Fort Worth Area Hospitals.Determined Eligibility For The Welfare To Work And Workforce Investment Act Programs. All Necessary Date Entered Into TWIST.Collaborated With CCMS Staff As Necessary For Providing Or Discontinuing Childcare.Tracked Customers And Provide Information To Appropriate Staff Members.

Managed fashion department.Supervised level three employees.Prepared the department for advertisements and promotions.

Provided therapy and skill development to clients via in home service.Collaborated with the Iowa Department of Human Services and State of Iowa Juvenile Court Officers to assist in keeping clients in the home.Developed treatment plans to establish goals and objectives for clients.Documented individual sessions through report writing.

Provided Therapy And Counseling For Residential Program.Direct Daily Operations And Supervise Program Staff.Ensured Appropriate And Timely Documentation According To Federal, State, And Agency Guidelines.Managed Client Referral And Intake Procedures.

Interviewed, hired, provided orientation, and trained new residential staff.Completed pre-employment criminal background checks.Oversaw daily operations and supervise residential as well as on call staff.Arranged monthly agency training sessions.Ensured appropriate and timely documentation according to federal, state, and agency guidelines.Independent Living CoordinatorSupervised assigned staff and college interns.Interviewed, hired, provided orientation, and trained new residential staff.Trained agency staff with regard to changes to Medicaid standards and requirements.Supervised daily operations of Independent Living and Lincoln Place programs.Maintained and updated standard operating procedures (S.O.P.) for Independent Living and Lincoln Place program personnel.

Masters Of Science Degree, Human Relations And Business

Worked full time while obtaining Master of Science in Human Relations and Business

Bachelor Of Arts Degree, Sociology