Responsible for the day to day VMware renewal quote to order process, support and customer service activities for the National Accounts.

Responsible for the day to day security sales, support and customer service activities for the National Accounts. My expertise is in the Forcepoint, RSA and Trend Micro products. I have working knowledge of Blue Coat, ForeScout, Fortinet, Palo Alto, Radware and Safe Net/Gemalto.

Met and exceeded sales goals set by management for each Month / Quarter / Year thru renewals and clothing new sales with extended maintenance up front. Kept customer satisfaction at a very high level. Leader to the rest of the team and assisted management as needed. One of six original Senior Sales Representatives in the Indianapolis office. Main Services contact for Oracle deployment team during planning and Testing. New hire training for the Services Department Mentor for many new hires throughout the Indianapolis Office Presidents Club winner three years in a row Successfully working remote for the Indianapolis office in Denver for 2 years.

Met and exceeded sales goals set by Management for the Month / Quarter / Year. Set up best practices to achieve goals for the new product line. Kept Customer Satisfaction at a very high level.One of Three Inside Sale Representatives as Company started to sell the IBM X-Series Brand. Hand picked to do the job by Management. Able to establish good contacts within IBM and other manufacturers to get products needed on time. Able to learn new company policy, procedures and technology quickly during merger of Support Net and Arrow Electronics.

Gave the highest level of customer service while working with sales representatives and IBM to deliver product as promised in a new product line for the company. One of Two customer services representatives hired set up best practices for new product line to the company Became mentor and trainer for additional customer services representatives as they were hired.