Joanna Bailey Email and Phone Number

In addition to my General Manager responsibilities listed below, I was assigned the task of product development for both existing products and new product solutions. As VP of Product Development, I create and implement new product solutions to optimize organizational performance and revenue streams. Direct various vendor product programs at 26 financial retail locations to ensure smooth running of operation. Execute marketing plans to increase profitability. Identified acquisition candidates… Show more In addition to my General Manager responsibilities listed below, I was assigned the task of product development for both existing products and new product solutions. As VP of Product Development, I create and implement new product solutions to optimize organizational performance and revenue streams. Direct various vendor product programs at 26 financial retail locations to ensure smooth running of operation. Execute marketing plans to increase profitability. Identified acquisition candidates resulting in portfolio acquisitions both in payday advance product and commercial check cashing product. Expanded check cashing platform to include commercial check cashing. Initial commercial check cashing product started through acquisition, was spread to other stores in chain. Worked with city of San Diego & independent vendor to distribute bus passes in chain of stores. Credited with including free phone program by government benefiting our low-income customers. Show less

Responsible for operational profit performance for a chain of 26 retail financial service stores. Responsibilities include increasing revenues, allocating budget resources, developing and motivating staff, managing operational costs, ensuring good customer service, improving processes, engaging vendors, hiring & training employees, identifying business opportunities, formulating policies, and coordinating business operations.

Streamlined operations, including sales, portfolio management, and asset management as well as successfully implemented multiple acquisitions of store fronts and portfolios. Oversaw P&L responsibilities, directed and steered team of 6 employees to assure profitable operations, and trained legacy acquisition personnel to our corporate standards. Directed operations regarding acquisition that expanded our portfolio and revenue by 45%, including portfolio valuation, asset transfer, collections… Show more Streamlined operations, including sales, portfolio management, and asset management as well as successfully implemented multiple acquisitions of store fronts and portfolios. Oversaw P&L responsibilities, directed and steered team of 6 employees to assure profitable operations, and trained legacy acquisition personnel to our corporate standards. Directed operations regarding acquisition that expanded our portfolio and revenue by 45%, including portfolio valuation, asset transfer, collections and marketing. Show less

Spearheaded operations of three-memeber team, in Auto Title Loan Division, including underwriting, asset valuation, loan origination and management, regulatory audits, insurance, and collections. Trained and mentored store personnel for 16 retail stores. Increased store-based portfolio participation by 50% through marketing strategies.

Responsible for overall profitability of retail store operation, including loan underwriting, transaction processing, portfolio management & growth, managing collection process, and managing staff.

Entry level position with responsibilities include: loan underwriting, transaction processing, maintaining complete and accurate loan files, and collections.