Joanna Benson Email and Phone Number

Waste NetworksRenewables - Solar

• Led highly complex and valuable end to end OJEU complaint strategic sourcing of IT systems during an IS transformation project• Assisted in development of specifications and requirements with stakeholders • Managed tender process including selection and award criteria and documentation aligned with internal and regulatory requirements• Led commercial and contractual negotiations for the supply of IT systems including Managed Workplace Services and Service Management Integrator • Proactively built and maintained supplier networks and working relationships with stakeholders across the business at multiple levels • Input into the development and execution of sourcing strategy for IS category, in particular MWS and SMI, SAP, Security, GIS mapping• Contributed to an effective forward planning process by identifying future requirements of supported areas and ensured robust forecasting and proactive strategy planning

• Developed and managed portfolio of IT spend• Exceeded stakeholder expectations ensuring regulatory objectives were met• Negotiated commercial contracts with suppliers• Continually monitored, reviewed and improved working relationships with suppliers and stakeholders• Supported Category Manager in management of strategic supplier relationships• Acted as commercial representative with cross functional teams in delivering best value for shareholders and customers• Managed full OJEU complaint tenders throughout whole procurement cycle including mobile ticket machines, on board EPOS system, customer loyalty scheme, car park equipment and maintenance

• Contributed towards category management strategies• Analysed data to identify commercial opportunities to mitigate risk, add value and drive sustainable value from supply chain• Promoted commercial opportunities based upon data analytics• Provided management information quantifying strategic impact of spend• Supported the management, selection and service delivery of the supply chain ensuring alignment with commercial and business objectives

• Managed of hard and soft facilities contracts for railway stations across the UK• Developed and managed key strategic partnerships• Supported the development of specifications for TFM tender on secondment to the Procurement Team• Ensured all regulatory and industry standards were upheld• Line management responsibility for Helpdesk staff and Assistant Facilities Managers• Analysis and provision of real time helpdesk data to ensure proactive quality improvements• Successfully mobilised a change of Facilities Management contractor at short notice with limited disruption to our customers

• Ownership of full scope of Facilities Management contract spend, renewals, enhancement and dilapidation projects• Supported project managers, Facilities Manager and finance team ensuring costs were within budget• JCT and NEC3 Contract Administration