Joanna Chen

Joanna Chen Email and Phone Number

Client Success Manager at InQuartik | Patentcloud | SEP | 5G | @ InQuartik
taipei city, taiwan, taiwan
Joanna Chen's Location
Taiwan, Taiwan, Province of China
Joanna Chen's Contact Details

Joanna Chen personal email

About Joanna Chen

I love working with people, and my goal is to help my clients in law firms and as in-house IP professionals with patent management. I collaborate primarily with clients in the wireless connectively industry who work with 5G/LTE standard essential patents.I have over 7 years of experience in the information services industry. This experience showed me the importance of technology and pushed me to share this with my clients. I strive to help my clients maximize the value of their patent portfolios through the use of AI-driven software.I’m skilled in B2B Solution Sales, Customer Acquisition, Customer Relationship Management (CRM), Project Management, and Communication.

Joanna Chen's Current Company Details
InQuartik

Inquartik

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Client Success Manager at InQuartik | Patentcloud | SEP | 5G |
taipei city, taiwan, taiwan
Website:
patentcloud.com
Employees:
50
Joanna Chen Work Experience Details
  • Inquartik
    Client Success Manager
    Inquartik Nov 2021 - Present
    Taipei City, Taiwan
    Business development, account management and customer satisfaction. Help IP/legal professionals utilize our apps for their work. Internally, meet the team revenue target and reduce churn rate. Cross team collaboration between Sales, Support and Product.
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  • Inquartik
    Client Success Executive
    Inquartik Oct 2020 - Nov 2021
    Taipei City, Taiwan
    Act as an advocate of InQuartik’s patent intelligence software. Help IP professionals with patent portfolio management, patent litigation, and patent invalidation. Ensure users have good experience using our apps and satisfy with it.
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  • Commonwealth Magazine Group(天下雜誌群)
    Freelance Project Manager
    Commonwealth Magazine Group(天下雜誌群) Mar 2020 - Oct 2020
    Taipei City, Taiwan
    Project owner of “Do one thing for Tamsui River”. A CSR initiative, from project planning, proposal drafting to executing. Successfully got 187% overachievement for corporate recruitment. Over 187 corporates joined this campaign.
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  • Euromonitor International
    Senior Business Development Executive
    Euromonitor International Sep 2018 - Jun 2019
    Shanghai City, China
    New business development, in charge of Consumer Electronic and Consumer Appliances industries in China and all industries in Taiwan.
    View
  • Dun & Bradstreet
    Sales Consultant, Risk Management Solutions
    Dun & Bradstreet Jun 2017 - Aug 2018
    Taipei City, Taiwan
    Business development, strategic prospecting. Provide a full spectrum of D&B service consulting. Identify needs, troubleshooting and propose solutions. Customer Relationship Management. #2018 Q1 D&B Over Achievement club.Client: 100+ SMEs and MNCs.
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  • Dun & Bradstreet
    Sales Consultant, Duntrade
    Dun & Bradstreet Aug 2015 - Jun 2017
    Taipei City, Taiwan
    Promote data exchange program to targeted company, post-sale customer relationship management. Database verification and maintenance. Industrial data analysis and market study. #2015 Q2 Q3 Bright Spot winner Client: 100+ SMEs and MNCs.
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  • Willis Towers Watson
    Marketing Specialist_Contractor
    Willis Towers Watson Jan 2015 - Jun 2015
    Taipei City, Taiwan
    Update and maintain marketing promotional materials, social media, and CRM databases. Support company events by working closely with third-party vendors. Seminar and exhibition planning.
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  • Publicis
    Account Executive - Summer Intern
    Publicis Jul 2010 - Aug 2010
    Taipei City, Taiwan
    Citi Bank localization project, new branding guideline localization in Taiwan. Be creative when brainstorming, be short and clear when briefing.
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Joanna Chen Skills

Strategic Planning Business Development Presentation Skills Teamwork Customer Relationship Management Cross Functional Coordination Organization Skills Cross Selling Cross Cultural Teams Intercultural Communication Problem Solving Public Relations Project Management Marketing

Joanna Chen Education Details

Frequently Asked Questions about Joanna Chen

What company does Joanna Chen work for?

Joanna Chen works for Inquartik

What is Joanna Chen's role at the current company?

Joanna Chen's current role is Client Success Manager at InQuartik | Patentcloud | SEP | 5G |.

What is Joanna Chen's email address?

Joanna Chen's email address is ch****@****dnb.com

What schools did Joanna Chen attend?

Joanna Chen attended Kung Shan University Of Technology.

What are some of Joanna Chen's interests?

Joanna Chen has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.

What skills is Joanna Chen known for?

Joanna Chen has skills like Strategic Planning, Business Development, Presentation Skills, Teamwork, Customer Relationship Management, Cross Functional Coordination, Organization Skills, Cross Selling, Cross Cultural Teams, Intercultural Communication, Problem Solving, Public Relations.

Who are Joanna Chen's colleagues?

Joanna Chen's colleagues are Zih-Yin (Julia) Wang, 蘇志盛, Rex Wang, Li Chung Lu, Jessielee Inq, Leon Hsu, Nikki Tsai.

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