Joanna Kolarczyk Email & Phone Number

Cracow, Małopolskie, Poland

We believe in redefining the boundaries of the pergola industry. With the integration of cutting-edge AI technology, our software has been meticulously crafted to simplify the design, operational, and customer engagement processes for pergola businesses. Born from a vision of transforming traditional practices, Pergologic stands as a testament to innovation, efficiency, and unparalleled user experience. As we continue to push the envelope, our commitment remains rooted in empowering businesses and delivering value to our diverse clientele. Join us in shaping the future of the pergola industry.

Katowice, Silesian District, Poland

Market development and B2B sales on following markets: the Netherlands, Belgium and France for various clients in different branches. Facilitating contacts between companies to help them grow their businesses across the boarders. If you want to build contacts in Poland or you wish to grow your business in the Netherlands, Belgium or France I will be happy to help.

Katowice, Silesian District, Poland

In charge of the growth of the hotels portfolio at bidroom.com in Dutch and French speaking countries.

Kraków Area, Poland

Bidroom.com is a revolutionary, private booking platform that generates direct reservations without charging any commission and provides best rates for the members. In charge of the growth of the hotels portfolio at bidroom.com in Dutch speaking countries.

Katowice, Silesian District, Poland

Work Express is helping businesses to get their work done cost efficiently by providing motivated and experienced employees from Poland in cross-boarder employment model. Main duties:Lead generation, business development, establishing long lasting relations with clients, contract negotiations. Developing market on operational level: establishing partners network and fulfiling all legal requirements to act on Dutch market.

Gliwice, Silesian District, Poland

Leading small International B2B Sales Team on a new market.Creating processes and procedures, establishing working methods and strategy. Motivating employees to close the deals and increase their financial results. Managing export sales and reporting. Providing technical knowledge and information to employees and clients. Preparing marketing materials and emailing campagins. Performing translations from Dutch, French and English.Organization and execution of company exibition at building fares Batimat in Paris. Direct contact with key clients.

Katowice, Silesian District, Poland

Katowice, Silesian District, Poland

Leading small Dutch / Belgium Team at the First Line Support of TechnicalHelpdesk.Responsible for acheiving by the team required KPIs and SLA, proper call logging,issue classification and high quality of service.Analysing performance results and conducting improvements. Creating and correcting procedures cooperating closely with KM team.Resolving IT related issues, daily contact with employees and support teams based in Netherlands, Belgium and India in English, Dutch and French.Responisible for Customer Satisfaction Survey analisys, escaltations and complaints handling.Fully backing up my Team Manager in daily tasks (conference calls, monthly bonuses, FTF level etc).Coaching, training,performing evaluations, motivating and guidining other team members

Amsterdam Area, Netherlands

Mainly responsible for a project to expand company's operations to anew market. I conducted research in field of employment regulations and an analysis ofpossibilities to create a new daughter company.I was also responsible for: preparing employment contracts, guiding new hired troughemployment period, maintaining relations with employees and clients in Dutch, Englishand Polish.I was helping in coordination and guidance of existing workforce of 200 people.

Amsterdam Area, Netherlands

Responsible for keeping the track of the departmental goals: KPIs, high servicelevel and customer satisfaction, including dealing with complaints.Designing, developing and implementing projects and procedures.Maintaining internal and external relationships by supporting the leader of a team of 20 people.Leading a loyalty program -implementing trainings, setting goals and promoting new actions and incentives inside and outside of the department.