Joanna Kolarczyk

Joanna Kolarczyk Email and Phone Number

Customer Success Manager @Pergologic, Business owner, Brand Ambassador @ PergoLogic
Joanna Kolarczyk's Location
Katowice, Śląskie, Poland, Poland
Joanna Kolarczyk's Contact Details

Joanna Kolarczyk work email

Joanna Kolarczyk personal email

About Joanna Kolarczyk

Market development and B2B sales especially in the Netherlands, Belgium and France. Since 10 years working with great pleasure with clients and companies in Benelux establishing long lasting relationships and finding opportunities to grow busniess on foreign markets.Passionate about sales, personal growth, NLP and LEAN management. Always finding ways and conducting improvements to achieve goals more efficiently and in a simpliest possbile manner. Also I love design, interiors, property development, good food, swimming and snowboarding, travels and meeting new people. Feel free to contact me using PM (NL/FR/EN/PL).

Joanna Kolarczyk's Current Company Details
PergoLogic

Pergologic

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Customer Success Manager @Pergologic, Business owner, Brand Ambassador
Joanna Kolarczyk Work Experience Details
  • Pergologic
    Customer Success Manager
    Pergologic Nov 2023 - Present
    Cracow, Małopolskie, Poland
    We believe in redefining the boundaries of the pergola industry. With the integration of cutting-edge AI technology, our software has been meticulously crafted to simplify the design, operational, and customer engagement processes for pergola businesses. Born from a vision of transforming traditional practices, Pergologic stands as a testament to innovation, efficiency, and unparalleled user experience. As we continue to push the envelope, our commitment remains rooted in empowering businesses and delivering value to our diverse clientele. Join us in shaping the future of the pergola industry.
  • Mooia
    Owner
    Mooia Sep 2017 - Present
    Katowice, Silesian District, Poland
    Market development and B2B sales on following markets: the Netherlands, Belgium and France for various clients in different branches. Facilitating contacts between companies to help them grow their businesses across the boarders. If you want to build contacts in Poland or you wish to grow your business in the Netherlands, Belgium or France I will be happy to help.
  • Bidroom.Com
    Brand Ambassador
    Bidroom.Com Jun 2018 - Jan 2019
    Katowice, Silesian District, Poland
    In charge of the growth of the hotels portfolio at bidroom.com in Dutch and French speaking countries.
  • Bidroom.Com
    Country Manager Netherlands
    Bidroom.Com Sep 2017 - Jun 2018
    Kraków Area, Poland
    Bidroom.com is a revolutionary, private booking platform that generates direct reservations without charging any commission and provides best rates for the members. In charge of the growth of the hotels portfolio at bidroom.com in Dutch speaking countries.
  • Work Service Express
    Key Account Manager
    Work Service Express Mar 2016 - Aug 2017
    Katowice, Silesian District, Poland
    Work Express is helping businesses to get their work done cost efficiently by providing motivated and experienced employees from Poland in cross-boarder employment model. Main duties:Lead generation, business development, establishing long lasting relations with clients, contract negotiations. Developing market on operational level: establishing partners network and fulfiling all legal requirements to act on Dutch market.
  • Droma
    Sales Team Coordinator B2B, Belgium Market
    Droma Feb 2015 - Feb 2016
    Gliwice, Silesian District, Poland
    Leading small International B2B Sales Team on a new market.Creating processes and procedures, establishing working methods and strategy. Motivating employees to close the deals and increase their financial results. Managing export sales and reporting. Providing technical knowledge and information to employees and clients. Preparing marketing materials and emailing campagins. Performing translations from Dutch, French and English.Organization and execution of company exibition at building fares Batimat in Paris. Direct contact with key clients.
  • Ibm
    Advisory Services Coordinator
    Ibm Aug 2014 - Feb 2015
    Katowice, Silesian District, Poland
  • Capgemini
    Senior Customer Service Advisor
    Capgemini Sep 2011 - Aug 2014
    Katowice, Silesian District, Poland
    Leading small Dutch / Belgium Team at the First Line Support of TechnicalHelpdesk.Responsible for acheiving by the team required KPIs and SLA, proper call logging,issue classification and high quality of service.Analysing performance results and conducting improvements. Creating and correcting procedures cooperating closely with KM team.Resolving IT related issues, daily contact with employees and support teams based in Netherlands, Belgium and India in English, Dutch and French.Responisible for Customer Satisfaction Survey analisys, escaltations and complaints handling.Fully backing up my Team Manager in daily tasks (conference calls, monthly bonuses, FTF level etc).Coaching, training,performing evaluations, motivating and guidining other team members
  • Arbex Hotel Services
    Project Coordinator
    Arbex Hotel Services Mar 2010 - Oct 2010
    Amsterdam Area, Netherlands
    Mainly responsible for a project to expand company's operations to anew market. I conducted research in field of employment regulations and an analysis ofpossibilities to create a new daughter company.I was also responsible for: preparing employment contracts, guiding new hired troughemployment period, maintaining relations with employees and clients in Dutch, Englishand Polish.I was helping in coordination and guidance of existing workforce of 200 people.
  • Radisson Blu Hotel Amsterdam
    Service Manager
    Radisson Blu Hotel Amsterdam Oct 2007 - Jan 2010
    Amsterdam Area, Netherlands
    Responsible for keeping the track of the departmental goals: KPIs, high servicelevel and customer satisfaction, including dealing with complaints.Designing, developing and implementing projects and procedures.Maintaining internal and external relationships by supporting the leader of a team of 20 people.Leading a loyalty program -implementing trainings, setting goals and promoting new actions and incentives inside and outside of the department.

Joanna Kolarczyk Skills

Management Microsoft Excel Customer Service Account Management English Event Management Teamwork Microsoft Word Employee Relations Hospitality Project Management Microsoft Office Sales Management Marketing Coaching Change Management Training

Frequently Asked Questions about Joanna Kolarczyk

What company does Joanna Kolarczyk work for?

Joanna Kolarczyk works for Pergologic

What is Joanna Kolarczyk's role at the current company?

Joanna Kolarczyk's current role is Customer Success Manager @Pergologic, Business owner, Brand Ambassador.

What is Joanna Kolarczyk's email address?

Joanna Kolarczyk's email address is j.****@****ail.com

What are some of Joanna Kolarczyk's interests?

Joanna Kolarczyk has interest in Interior Design, Cuisine, Psychology And Travels.

What skills is Joanna Kolarczyk known for?

Joanna Kolarczyk has skills like Management, Microsoft Excel, Customer Service, Account Management, English, Event Management, Teamwork, Microsoft Word, Employee Relations, Hospitality, Project Management, Microsoft Office.

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