Joanna Muniak Email & Phone Number

London, England, United Kingdom

Engaged in project data management, encompassing data gathering, retrieval, and collation activities to guarantee the precision and security of information, thereby contributing to effective and safeguarded information management.Managed seamless processing of mail and calls, maintaining efficient communication channels.Implemented streamlined administrative procedures to aid clinical teams in school intervention programs throughout the academic year. Fostered… Show more Engaged in project data management, encompassing data gathering, retrieval, and collation activities to guarantee the precision and security of information, thereby contributing to effective and safeguarded information management.Managed seamless processing of mail and calls, maintaining efficient communication channels.Implemented streamlined administrative procedures to aid clinical teams in school intervention programs throughout the academic year. Fostered interprofessional communication and provided comprehensive support to health professionals for the holistic patient and student well-being.Liaised with external agencies, departments, and official bodies to ensure efficient service delivery and strengthen partnerships.Played a key role in arranging and preparing meetings, including the distribution of materials and documents.Received visitors to the department in a professional, friendly manner Show less

London, England, United Kingdom

Directed the end-to-end coordination and flawless execution of Wild Whispers concerts and Voicingers festivals, implementing robust strategies for impeccable event management.Took part of creating vital legal documents, such as the foundation's constitution and board meeting reports, directly impacting the organization's operational effectiveness.Spearheaded the meticulous planning of the Voicingers festival, showcasing adept coordination skills that yielded triumphant… Show more Directed the end-to-end coordination and flawless execution of Wild Whispers concerts and Voicingers festivals, implementing robust strategies for impeccable event management.Took part of creating vital legal documents, such as the foundation's constitution and board meeting reports, directly impacting the organization's operational effectiveness.Spearheaded the meticulous planning of the Voicingers festival, showcasing adept coordination skills that yielded triumphant outcomes.Leveraged Canva to artistically conceptualize captivating posters, graphics, and the foundation's logo, ensuring a unified and polished visual identity throughout the project. Show less

London, England, United Kingdom

Head of Front of House team in very busy London`s location.Managed and made operational decisions for the front-of-house team, ensuring seamless service delivery and exceptional guest experiences.Provided leadership and direction to the front house team, optimizing team performance and maintaining high service standards.Held the position of Head Waitress, overseeing service execution and upholding service excellence in a high-volume environment.Successfully… Show more Head of Front of House team in very busy London`s location.Managed and made operational decisions for the front-of-house team, ensuring seamless service delivery and exceptional guest experiences.Provided leadership and direction to the front house team, optimizing team performance and maintaining high service standards.Held the position of Head Waitress, overseeing service execution and upholding service excellence in a high-volume environment.Successfully onboarded and trained new wait staff members, ensuring smooth integration and adherence to company service protocols.Demonstrated a commitment to delivering outstanding customer service, consistently exceeding guest expectations and enhancing overall satisfaction Show less

London, England, United Kingdom

Produced compelling content and oversaw the company's profiles, contributing to online visibility and audience engagement. Proactively interacted with the online community, ensuring timely responses and cultivating positive interactionsBarista role when needed

London, United Kingdom

Experience at 2 busy London`s pubs as a member of front of house team.Provided ongoing training and coaching to front-of-house staff, focusing on service techniques, menu knowledge, and customer engagement.Monitored dining room operations, ensuring smooth flow and efficient table turnover, and identifying opportunities for improvementCustomer services- upselling menu items, specials, and promotions to enhance customers' positive experienceProvided detailed… Show more Experience at 2 busy London`s pubs as a member of front of house team.Provided ongoing training and coaching to front-of-house staff, focusing on service techniques, menu knowledge, and customer engagement.Monitored dining room operations, ensuring smooth flow and efficient table turnover, and identifying opportunities for improvementCustomer services- upselling menu items, specials, and promotions to enhance customers' positive experienceProvided detailed information about the food and drinks menu, taking accurate food and drinks orders, pouring wine and serving others drinks. Show less

Londyn, Zjednoczone Królestwo

Member of the busy office administration teamCollected patient information and providing it to relevant medical leadsEnsured that each patient has the proper documentation and sign-in sheetsActed as a liaison between senior medical staffAnswered phones and forwarding calls to the appropriate party.Responded to patients enquiresManaged practice mail, handling tasks such as filing, scanning, and photocopying, contributing to efficient administrative processes

Cracow, Lesser Poland District, Poland

Gathered comprehensive patient information and effectively communicated it to the relevant medical leads, facilitating smooth patient care coordination.Ensured accuracy in patient documentation and sign-in sheets, contributing to organized and error-free records management.Acted as a liaison between senior medical staff and external patients, fostering clear communication and optimizing patient service delivery.Managed incoming calls, skilfully directing calls to… Show more Gathered comprehensive patient information and effectively communicated it to the relevant medical leads, facilitating smooth patient care coordination.Ensured accuracy in patient documentation and sign-in sheets, contributing to organized and error-free records management.Acted as a liaison between senior medical staff and external patients, fostering clear communication and optimizing patient service delivery.Managed incoming calls, skilfully directing calls to appropriate individuals and departments, and maintained efficient communication channels.Demonstrated proficiency in utilizing the computer system to manage and adapt to patient appointment changes and updates.Addressed patient inquiries promptly and courteously, ensuring a positive patient experience and satisfaction.Meticulously managed practice mail, handling tasks such as filing, scanning, and photocopying, contributing to efficient administrative procedures. Show less

Conducting surveys, database expanding, updating and managing, improving attendance at the conference, trainings and courses organized by the company, presenting the company's offer, projects realisation

Magister (Mgr), Zdrowie Publiczne

Business Administration Level 3, Business Administration And Management, General, Distinction

Esol