Lead a team of 3 employees and achieved targets meeting quality and standardsInspected goods and returned materials not meeting company's standardsCommunicated with the cross-functional department and met daily production targetEnsures product quality and customer satisfaction are met and adhered to state and federal regulationsKept track of inventory and assisted in physical inventories

Supervising incoming and outgoing goods from the warehousePlanning and scheduling movement of goods as per priorityPreparing and submitting various reports of the higher authorityScheduling vacations and time off per policy and meeting customers' needPromoting safety in the work area and conducting weekly meetings to handle issuesSupervising the activities of the workers and guiding them

By making calls to check the Appropriateness of the Insurance Information Given By the Patient if It is Inadequate or Unclear.Escalate Difficult Collection Situations to Management in a Timely Manner. Handling Patients Billing queries and Updating Their Account Information.

Handled live international calling with The states.Supported the team with tips to help clients discover additional features within their software resulting in increased business and streamlined accounting processes.Worked out of the box when asked to do so, for knowledge and client satisfaction.Directed and supported other agents as mentors and subject matter experts in managing escalatedissues.Discovered accounting inaccuracies caused by technical bugs; reported to management to determine resolution.Performed comparative research to determine the cause of issues and identify areas needingimprovement.