My name is Joanna. I am originally from Taiwan and speak fluent Chinese, Taiwanese, and English.I am eager to learn new things, on my own I studied photoshop, photography, and data analysis.Experienced professional dedicated to delivering results through strategic thinking and relentless execution. With a proven track record in Compliance, I bring a wealth of expertise to the table.
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Compliance LeadHealthyhome Mar 2024 - PresentUtah, United States-Oversee all aspects of compliance within the MLM framework, ensuring adherence to regulatory requirements and company policies.-Develop and implement comprehensive compliance strategies and programs to mitigate risks and promote ethical business practices.-Collaborate with cross-functional teams, including legal, regulatory affairs, and operations, to address compliance-related challenges and implement solutions.-Conduct regular audits and assessments to monitor compliance with MLM regulations and identify areas for improvement.-Serve as the primary point of contact for regulatory inquiries and audits, coordinating responses and ensuring timely resolution of issues. -Prepare and present compliance reports to senior management, highlighting key findings, trends, and recommendations for improvement. -
Direct Scale Customer Support SpecialistHealthyhome Jan 2024 - PresentUtah, United StatesIn my customer service journey, I've honed my skills in empathetic communication, problem-solving, and efficiency. Guiding customers through challenges with patience and professionalism has become second nature. Each interaction presents an opportunity to exceed expectations, leaving a lasting positive impression. Whether it's resolving issues swiftly or providing proactive assistance, my dedication to ensuring customer satisfaction remains unwavering. -
Affiliate MarketerAmazon May 2024 - PresentA money-saving affiliate marketer!I'm dedicated to helping you save money on your purchases by finding the best deals, discounts, and offers available online. -
Legal Compliance SpecialistDoterra International Llc Apr 2020 - Jan 2022-Ensure adherence to all regulatory guidelines and company policies within the MLM framework.-Develop and implement compliance training programs for MLM distributors to ensure understanding and compliance with legal requirements.-Conduct regular audits and assessments to identify potential compliance issues and recommend corrective actions.-Investigate and resolve compliance-related complaints or issues raised by distributors or customers.-Continuously monitor industry trends and best practices to enhance the MLM compliance program and mitigate potential risks. -
PhotographerSelf-Employed Mar 2019 - Jan 2022Utah, United StatesAs a seasoned photographer, I capture moments that tell captivating stories and evoke genuine emotions. With a keen eye for detail and a passion for visual storytelling, I specialize in family, new born session. Through my lens, I aim to not only document moments but also create timeless memories that resonate with viewers.
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Customer Service RepresentativeDoterra International Llc Nov 2015 - Jan 2016United StatesI love socializing with people. I was a popular call center agent that past customers love talking to me, and I also have a good skill for upsell.
Joanna W. Education Details
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Sophomore -
Phlebotomy Technician/Phlebotomist
Frequently Asked Questions about Joanna W.
What company does Joanna W. work for?
Joanna W. works for Healthyhome
What is Joanna W.'s role at the current company?
Joanna W.'s current role is HealthyHome Compliance Lead.
What schools did Joanna W. attend?
Joanna W. attended Utah Valley University, Mountainland Technical College.
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