Joanna Bowles Email & Phone Number

Led a global project across 29 countries, aimed at delivering an online playbook to share and train best practice. Also performed interim COO role for a growing business; establishing CRM and people management systems. Additionally, designed and implemented a Community Partner Programme for a local school, to engage local businesses and the wider community in school life.

Southampton, United Kingdom

In this role I worked closely with our strategic partners across several regions to add value to the wider business. As well as developing joint business strategies, we collaborated to embed new technology and innovation into our propositions, including a new to market product and an innovative business banking app. My team re-designed processes, co-ordinated all third party contracts following strict governance structures and ran all joint committees, up to Country Steering level.

Southampton, United Kingdom

Programme manager for the implementation of the largest bancassurance deal in the UK to change third party insurers; over 3 years, across 4 brands and 7 products, with multiple migration dates, international teams and a new to market product. The role also included co-ordination of joint governance committees, as well as management of senior third party tender relationships.

Southampton, United Kingdom

Specialising in operational change, business strategy and people development. I worked across a variety of sectors, implementing processes for recruitment, sales, people development, and customer service, as well as running senior management workshops to define roles & team dynamics. I developed an end to end customer service strategy, created pitch presentations and was part of a project team for a nationwide brand rollout, creating and executing the brand standards and staff training.

Portsmouth, England, United Kingdom

Pro bono work for Portsmouth City Council on the national Cities of Service initiative; a volunteering programme adopted by Nesta from a US template. As well as involvement in Youth Social Action initiatives and monthly Steering Committees, I ran the annual Inspiring Volunteer Awards and introduced and then led the 2015 corporate sponsorship programme, securing funds equating to three times the planned target.

Forum 3, Solent Business Park, Whiteley, Fareham, Po15 7Fh

Key Account Management Certificate

Financial Accounting & Reporting, Pass

Open Learn course

Advanced Certificate Of Reward Management

Fpc 1,2,3

Practitioner, Neuro Linguistic Programming

Business Studies Degree

Sponsored by IBM UK Ltd

A Levels, English, History, Sociology

Activities and Societies: President of Student Union

Education record