Joanna Brock Email & Phone Number

Dallas, Texas, United States

Dallas, Texas

Dallas, Texas

Lead team of 6 project managers to execute delivery of all full-service end client market research projects while managing between 12-15 projectsCommunicated and collaborated with clients, sales team and researchers to fully understand and execute research objectivesTrained project managers on variety of topics including on-boarding, client communications, survey design and interdepartmental relationshipsAssigned projects and managed workload of project management team to maintain balance and ensure quality results and project delivery Documented, projected, and managed revenue targets for team to ensure accurate and up-to-date revenue projections

Dallas, Tx

Responsible for managing full-service end client market research projectsWorked directly with top clients such as Sony, Focus Features, General Mills, Dannon, etc.Liaised with clients and researchers to design/rework questionnaires that ensured required deliverablesWorked closely with sales team during the the proposal stage, offering consultation throughout the bidding processManaged internal teams (programming, data processing, field management & research services) to ensure that everyone was aligned to meet deadlinesClosely monitored field progress, problem solved + identified and implemented solutionsWorked closely with Team Lead to improve the existing processes, tools and products

Dallas/Fort Worth Area

2015 "Breakthrough Performance" award winnerSecond highest revenue generating US-based PM in 2015Managed 25+ complex (programming, sample only, tracker, multinational, insight) projects simultaneously from beginning to end to ensure on-time deliverablesCompleted survey design and insights work for well-known companies such as General Mills, Kimberly Clark and Ready PacCommunicated daily with clients, project team, and multiple sample sources to provide project updates, field info and final cost approval for invoicingCollaborated with survey programming team to ensure online surveys were programmed correctly through thorough questionnaire review and survey testingWorked with data processing and tabulations teams to review final survey data for accuracy

Creator and writer of for-profit lifestyle blog "Brock Paper Scissors" (brockpaperscissorsblog.com)Brought in over 14,000 monthly page views and 8,500 social media followersBrand ambassador for well-know companies LeapFrog, VTech and Matilda JaneWorked with companies such as Old Navy, Boon, Shabby Apple and Freshly Picked to strategize, market and advertise their products through sponsored posts, purchased ad space and across social media platformsConsistently in the top 25 on Top Baby Blogs website for past several years

Greater San Diego Area

Managed qualitative and quantitative marketing research projects while monitoring team progress and enforcing deadlinesCreated and supplied daily client status reportsDrafted action plans and led meetings with department executives to review project status and proposed changesDeveloped online questionnaires to aid in recruitingManaged and updated medical and consumer project databases

Dallas/Fort Worth Area

Rapidly progressed in less than 1.5 years to spearhead major projects with full accountability for human resource recruitment, training, scheduling, evaluation, promotions and benefitsProactively led and supported team of up to 3 Project Managers and 20 recruiters concurrent with personally managing as many as 40 ongoing projectsFacilitated all operational staffing and training initiativesDefined, developed and implemented methodologies and organizational/operational structures to optimize operations of recruiting departmentApplied dynamic needs assessment and problem solving skills toward resourcefully identifying and deploying timely solutions

Dallas/Fort Worth Area

Effectively briefed recruiters on research projects, conducted complex data research supporting each project and fielded recruiter and client inquiriesProficiently developed and distributed daily client project status spreadsheetsParticipated in heavy face-to-face and phone contact with clients

Dallas/Fort Worth Area

Managed all self-administered questionnaires and telephone interviews from beginning to endProvided daily updates to clientsCollected data, observed qualitative research and handled pilot interviews of projectsAssisted Senior Project Manager in administrative duties required of projectsHelped develop a consumer and medical professional database critical to research objective

Bachelor Of Business Administration - Bba

Education record