Began as the primary receptionist and paralegal during the firm's formative year, processing hundreds of incoming leads and calls; This included consulting with the potential client, assessing their case, particularly as it related to the Texas Deceptive Trade Practices-Consumer Protection Act, informing them of the firm’s billing structure, and then signing them up or calendaring an appointment for an attorney to complete the consultationProgressively assumed responsibility for office management and administrative functions; this included the development and upkeep of the firm’s mail and filing systems, as well as the handling of physical checks/check to and from clients and ensuring the accounts receivables/deliverables section of the associated file is updatedFrequently relied upon by principal attorney and fellow team members as a resource for training and general administrative inquiries

Built and directed a force of more than 20 volunteers for voter contact and mobilization leading up to the 2020 electionResponsible for contacting potential and confirmed volunteers, assisting in the administration of phone and text banking sessions for the largest texting operation in the state of Wisconsin during the 2020 Presidential Election, as well as taking participating in these text and phone banking sessions

Conducted preliminary research on Houston’s undocumented communities for the Political Engagement Department, speaking with various business owners and religious leaders via telephone regarding their interest in assisting the organization with the provision of legal resources to these undocumented individualsAnswered front office phone, which included communicating with prospective clients and directing calls to their appropriate channels

Answered front office phone which included communicating with prospective clients, informing them of the intake process, assessing their needs, and providing alternative legal resources when necessaryCollected and entered data on political donors with property on the US-Mexico Border